Restaurant Manager - Hiryu

The Restaurant Manager is responsible for the overall performance of the restaurant, balancing guest experience, team leadership, and business results. This role ensures the restaurant consistently delivers memorable guest experiences while achieving operational and financial objectives.Leadership and Guest Experience
Lead and model guest-focused service culture
Ensure supervisors and teams are fully prepared for service
Oversee service quality and guest satisfaction
Operational Management
Plan and oversee daily restaurant operations
Ensure standards, procedures, and service execution are consistently applied
Maintain oversight of cleanliness, equipment, and readiness
Ensure compliance with food safety and hygiene standards
Business and Performance Management
Manage budgets, forecasts, and cost controls
Analyze performance and implement improvement plans
Drive revenue opportunities and guest satisfaction results
Use of Systems and Tools
Ensure effective use of approved hotel systems, including the Oracle Simphony Point-of-Sale system, SevenRooms Table Management System, and Oracle OPERA Cloud Property Management System, to support accurate reporting, guest recognition, and service consistency
Working Together
Work closely with colleagues across Food and Beverage, Culinary, Front Office, Housekeeping, and other hotel teams to align operations and protect the guest experience.
Professional Standards
Maintain strong floor presence during service periods to support teams and guests
Arrive prepared and on time, setting the tone for professionalism and accountability
Actively participate in fire and life safety training and drills to ensure the safety and wellbeing of guests and colleagues
Other Responsibilities
Attend all meetings, briefings, and trainings as assigned
Ensure teams are scheduled, prepared, and supported for service
Maintain a high standard of professionalism and conduct at all times
Perform other reasonable duties assigned by the Management of the Hotel