Restaurant Supervisor

Conduct departmental daily briefings to ensure that all pertinent information is well received by team members.
​Supervise team members to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards.
​Build a good relationship with guests or regular patrons. Try to remember individual patron's names and their preferences to extend a personalized service.
​Handle guests' complaints and comments tactfully and efficiently.
​Handle all administration work pertaining to cashier/bar operation requirement and company's policies.
​Maintain department communication logbook and updated notice board.
​Check the supply of equipment/stock level and ensure that there is no shortage of items which have impact on the operation and guests.
Check the outlet/back of the house cleanliness to ensure that it is in compliance with F&B sanitation and hygiene rules and regulations.
​Maintain complete knowledge of all food & beverage services, contents & preparation methods, outlets and hotel services/features.
​Ensure that health, safety and security procedures are in place in the outlet.
​Perform proper handover and communication to the next shift.
​Assist other food & beverage outlets with their operations during peak times or when required.