Retail Assistant (Trợ Lý Cửa Hàng - Cuối Tháng 8 Đi Làm)

Sales/ Customer Service:
-Apply company's service standards daily - Greet and attend to customers in a courteous and helpful manner, Smile and Thank customers during each transaction, provide After- Sales Service.
-Keep up-to-date store information and product knowledge and sell and promote merchandise and services of the store.
-Practice complementary sales (i.e., recommend tie to go with shirt)
-Provide the highest level of customer service.
-Work with team to achieve sales target.
-Complete transactions on POS system &control daily cash-in & cash-out.
Stock Control:
-Check stock daily to ensure that shelves are well-stocked and replenish stock whenever necessary.
-Return any damaged stock according to procedures.
-Assist in physical stock-taking.
-Receiving and check quantity, quality, sizes and price tags of stock.
Housekeeping and Merchandise Display:
-Keep sales area clean and tidy, pick up/ dispose (any) litter.
-Keep the showcases and fixtures (including and storeroom,) clean and tidy; clean/ dust, merchandise to keep them looking new andclean.
-Ensure that merchandise on display is neat and orderly.
-Assist in promotion/ festive merchandise display.
Security:
-Always be alert of suspicious characters; report any shop-lifting to superior/ security officer.
-Carry out changing room control procedures.
Market & Customers' Information:
-Feedback to superior onthe demandof merchandise.
-Feedback on customer comments regarding quality, usage, prices etc.
Administrative Procedures:
-Understand and handle customer's request of issuing invoice & tax refund.
-Replenish stationery supplies (bags, wrapping paperetc)
-Complete necessary forms such as Repeat Order Requisition Form, Out of Stock Form,DailySales Record etc.
-Any other duties as and when assigned by the company.