Retail Store Manager (Lifestyle)

【ABOUT KKV】
As one of the most popular anchor stores in the shopping centers, KKV, the first flagship brand of KK GROUP, is committed to providing products for various exquisite lifestyles. The first store was opened on May 1, 2019. As a retail brand of exquisite lifestyle, KKV integrates 11 kinds of exquisite lifestyle products such as quality daily use, exquisite food, creative stationery, comprehensive skin care, and fashion makeup in an iconic space of over 300 to 3,500 square meters. With more than 20,000 SKUs featuring both explosive imported brands and trendy new domestic brands, it aims to create a more sophisticated lifestyle for Generation Z. With its high value, popularity and sales, KKV has become an emerging phenomenon and a popular anchor shop brand. At present, there are nearly 360 KKV shops, mainly located in Class A shopping centers in major cities across China. In July 2021, KKV launched the first shop of its second generation in South China, with over 2,000 square meters, creating an immersive shopping experience with the theme of "one step, one scene". The first KKV store in Central China was opened in Changsha in September, and more KKV second-generation shops will be located in more major cities across the country China, Indonesia, Malaysia, Vietnam, Philippines, Thailand, Singapore and globally in the future.
Responsibilities:
1. Sales Management:
· Based on the monthly target issued by the headquarters, manage the store sales and profit indicator;
· Track the performance and regularly do data analysis and improvement;
· Control cost and maintain sensitive analysis of competing products.
2. Store Management:
· Pay attention to the shopping environment and store safety before and after the store, and effectively manage the safety of store assets.
3. Product Management:
· Responsible for inventory management such as daily inventory and product expiration date checking;
· Develop a loss prevention plan to reduce store losses;
· Analyze store product data to plan improvements and increase sales.
4. Display Management:
· Inspect and manage the display of goods according to the display standard, supervise the implementation of store display work, and feedback on problems.
5. Training Management:
· Responsible for the training and ensuring service management of store personnel, managing customer service feedback, and flexibly handling customer complaints to maintain brand image.
6. Financial Management:
· Follow up and deal with the payment and tax work in the store;
· Supervise the security of the payment and self-inspection of the store;
· Formulate anti-theft measures to supervise the implementation of the store.
7. Personnel Management:
· Responsible for the selection, use, teaching, and retention of store employees;
· Ensure the staffing of the store, and the construction of the store personnel echelon in, timely training the company's standards and systems to the store staff;
· Supervise the implementation of the work, timely summary, feedback, and optimization suggestions.
8. Cultural Management:
· Deeply understand the company's information policy;
· Promote and implement the company's corporate culture;
· Build a good store culture to achieve simplicity and efficiency.
9. Recruitment and Training of new retail staff.