REVENUE MANAGER/ TRƯỞNG BỘ PHẬN DOANH THU

• Oversee revenue management and distribution strategy of the hotel and manage day to day yield operations;
• Daily pick-up analysis, strategy adjustments and reporting;
• Perform competitive benchmark studies and follow market trends;
• Create and maintain a 06 month rolling demand calendar;
• Create and develop pricing strategies in conjunction with the individuality of each hotel;
• Provide weekly dynamic forecast of expected results, variances and budget comparisons;
• Manage and oversee strategy for all 3rd party distribution;
• Responsible for assessing, analyzing and pricing group and retreat business strategies;
• Analyze overall monthly hotel performance and provide summary report with recommendations to improve long term strategies;
• Ensure all related systems are configured correctly, validated and working to full capacity;
• Oversee and audit the standards and operations of the reservations department;
• Ensure web site booking process is maintained up-to-date and functional;
• Ensure hotel personnel is fully competent in the use of all systems;
• Work in liaison with hotel sales and reservations departments as a team;
• Regularly check the input and the quality of data (segmentation, denials tracking, etc...) points;
• Conduct quarterly property performance review and develop strategic and tactical action;
• Responsible for best practice standards to include: competitor analysis; environmental scanning; market modeling; distribution yield management; business mix yield management; length of stay yield management; inventory availability by channel; pricing control and new pricing concepts;
• Evaluate performance of distribution partners and contracted rates (OTA, FIT, tour operator, corporate, consortia, crew, groups, etc...);
• Reduce the cost of distribution by finding new less expensive means of delivering business;
• Prepare outline for and support the annual revenue budget process;
• Inspire Hotel's HODs to further embed a revenue management culture;
• Advice and coach the client in other operational areas;
• Perform all other duties as may be assigned by the General Manager or Management.