Risk Management Officer/ Chuyên Viên Quản Trị Rủi Ro

To manage, coordinate, and monitor the hospital's incident reporting system, ensuring effective investigation, risk assessment, and preventive actions to enhance patient safety and quality of care.
* Key Responsibilities
Train new staff on the incident management system, reporting procedures, and workflows.
Receive, review, and update all incident reports across the hospital.
Assess incident risk levels (severity, likelihood, risk code, required actions).
Conduct and coordinate incident investigations with relevant stakeholders.
Develop, implement, and follow up on Corrective & Preventive Action Plans.
Prepare monthly and annual incident reports for Management and QA teams.
Coordinate with ICT and vendors to maintain the online incident reporting system.
Work closely with departments while ensuring confidentiality and professional communication.