room attendant - Nhân Viên Buồng Phòng
Vinpearl Landmark 81, Autograph CollectionĐịa điểm làm việc: Hồ Chí Minh
Hết hạn: 29/04/2024
- Chi tiết công việc
- Giới thiệu công ty
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Mô tả công việc
• Responsible for the cleanliness of assigned guest rooms and service areas.
• Respect guest privacy when room is on "Do not disturb" status
• Offer all possible assistance to guests and respond to guests request
• Cleans and supplies guest rooms according to standards and procedures
• Ensure master keys are kept secure at all times
• Keep trolley neat and adequately supplied
• Maintain all equipment in good working condition
• Keep linen room neat and in good order
• Report any loss or damage of linen, furniture, fixture or equipment to the Floor Shift leader
• Report maintenance deficiencies to the Floor Shift leader
• Report for duty punctually wearing the correct uniform and name badge at all times
• Provide a courteous and professional service at all times
• Maintain good working relationships with own associates and all other departments
• Does turndown service when required
• Deliver high quality service to guests
• Ensure guest needs and reasonable requests are met
• Seek opportunities to continually improve guest service
• Take appropriate action to resolve guest complaints
• Promote the hotel products and services
• Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests
• Adhere to the hotel's security and emergency policies and procedures
• Adhere to hotel cleaning and maintenance programs
• Ensure a high level of cleaning is maintained in work area
• Carry out other tasks as directed by your supervisors
• Respect guest privacy when room is on "Do not disturb" status
• Offer all possible assistance to guests and respond to guests request
• Cleans and supplies guest rooms according to standards and procedures
• Ensure master keys are kept secure at all times
• Keep trolley neat and adequately supplied
• Maintain all equipment in good working condition
• Keep linen room neat and in good order
• Report any loss or damage of linen, furniture, fixture or equipment to the Floor Shift leader
• Report maintenance deficiencies to the Floor Shift leader
• Report for duty punctually wearing the correct uniform and name badge at all times
• Provide a courteous and professional service at all times
• Maintain good working relationships with own associates and all other departments
• Does turndown service when required
• Deliver high quality service to guests
• Ensure guest needs and reasonable requests are met
• Seek opportunities to continually improve guest service
• Take appropriate action to resolve guest complaints
• Promote the hotel products and services
• Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests
• Adhere to the hotel's security and emergency policies and procedures
• Adhere to hotel cleaning and maintenance programs
• Ensure a high level of cleaning is maintained in work area
• Carry out other tasks as directed by your supervisors
Yêu cầu công việc
• Profile of Competency: Good knowledge for using chemicals and clean rooms
• Education: Graduate from high school and skill training school.
• Education: Graduate from high school and skill training school.
Quyền lợi được hưởng
Get competitive salary & service charge
Have 12 annual leave days for a working year
Work 5 days per week - 2 days off per week
To be entitled to the prescribed insurance, including health insurance, social insurance, and unemployment insurance
Get 24/24 accident insurance during the term of the hotel contract
Have 12 annual leave days for a working year
Work 5 days per week - 2 days off per week
To be entitled to the prescribed insurance, including health insurance, social insurance, and unemployment insurance
Get 24/24 accident insurance during the term of the hotel contract
Nộp hồ sơ liên hệ
Vinpearl Landmark 81, Autograph Collection
Giới thiệu công ty
Xem trang công ty
Vinpearl Landmark 81, Autograph Collection is expected to serve as Vietnam's first Autograph Collection hotel. The lifestyle hotel will join a diverse and dynamic collection of over 260 independent hotels around the globe hand-selected for their inherent craft and distinct perspective on design and Xem thêm...<>
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