Room Division Manager

Manage the overall performance of the Front Office, Housekeeping and Reservation team.
Monitor and manage room inventory, rates, and reservations to optimize revenue and occupancy.
Strictly control the number of bookings through OTA and other channels.
Maintains appropriate standards of conduct, hygiene, uniforms, appearance and posture of managed staff.
Make analysis and forecasts related to the occupancy, number of rooms and residents both periodically and unexpectedly.
Develop and manage the room department budget, ensuring financial targets are met.
Ensure the highest levels of guest satisfaction by maintaining impeccable cleanliness standards and personalized guest services.
Work closely with other department heads, especially Marketing Department, to ensure seamless coordination and communication between departments, in order to improve business conduct..
Implement and maintain quality assurance standards for rooms and guest services.