Sale Admin

In this role you will be a key pillar in our service department, aiming to ensure all stakeholder interactions are positive. You will be relied upon as the internal 'voice' of Unios. Your focus will be on developing your skillset across a multitude of areas to better support internal teams and clients.
* Deliver Customer Services
Provide a high level of customer service through prompt and efficient client correspondences
Assist with client phone calls to provide stakeholder support
Continuously develop product knowledge through regular training (provided) to communicate well-informed advice to customers and the sales team
Seek and communicate opportunities to upsell for the sales team
Support Internal teams with pricing requests
* Manage Information Technology
Effective engagement of outlined service tools and processes
Effectively and correctly enter client interactions through CRM in line with Unios workflow processes
Assist with content creation of internal CS documents as required
Assist with creating Unios Toolbox schedules for projects
Complete all training modules outlined/provided to develop a masterful understanding on Unios related products and processes
* Manage External Relationships
Seek to develop good working relationships with distributors and specifying stakeholders
Leverage Service Recovery Policy to garner stakeholder trust