Sales Admin Assistant

- Preparation of spare parts & service quotations based on customer needs.
- Quotation follow-up and close out in ERP/CRM, including determining, where possible, why quotations are not converted to orders.
- Interpretation of customer orders to input item requirements into ERP or other systems.
- Collation and filing of MDR documentation as required.
- Creation of invoicing proposals as required to send to finance.
- Liaising via email, phone, or Teams with the customer at all stages of the process from inquiry, through order placement and delivery when needed.
- Assisting in end-of-month project close-outs.
- Preparation and publishing of reports for the Spares Team.
- Process improvement as related to the role or Sales in general.
- Any other general admin support for the Aftersales Spares Team.