Mô tả công việc
1. Language & Academic Consultation
● Handle inquiries and consult parents/students on the center's programs (Languages, Logical Math, STEM, etc.).
● Schedule academic assessments, trial classes, and provide personalized learning pathway consultations.
● Conduct consultations based on the "Trust-building" philosophy, accurately diagnosing student needs to provide suitable solutions.
2. Study Abroad Guidance
● Guide parents and students through study abroad pathways, admission requirements, timelines, and necessary documentation.
● Assist clients in preparing complete and accurate applications, ensuring submission according to partner school guidelines.
● Provide regular application updates (without making unauthorized guarantees regarding visa or admission outcomes).
3. Parent Communication & Engagement
● Serve as the primary liaison to answer questions and receive feedback from parents throughout the learning journey.
● Execute a structured follow-up cycle (minimum 3 attempts within 7-14 days for new leads) to ensure conversion rates.
4. System & Data Compliance
● Accurately log all client information, consultation volume, conversion rates, and the "Top 3 objections" onto the Shared Data System (CRM).
Yêu cầu
● Languages: Level 4 proficiency or higher in English or Chinese.
● Computer Skills: Proficient in basic office applications (MS Word, Excel, PowerPoint).
● Experience: Prior experience in the education sector, language centers, or study abroad consulting is a strong advantage.
● Soft Skills: Fluent and clear communication, persuasive skills with the ability to build trust. Results-oriented mindset.
Quyền lợi
● Income & Commission: Competitive base salary + attractive commission based on enrollment revenue and application completion rates.
● Bonus Reward System: Opportunity to earn additional incentive bonuses when achieving enrollment targets AND demonstrating excellent compliance with system operations (full CRM data entry).
● Professional Development: Comprehensive training on Standard Operating Procedures (SOPs) and client needs diagnosis skills based on internal systems.
● Benefits: Full benefits including social insurance, health insurance, and annual leave as regulated.
Thông tin khác
Thời gian làm việc
Thứ 2 - Thứ 6 (từ 08:00 đến 17:00)
Thông tin chung
Nơi làm việc
- Hồ Chí Minh: Số 1B35, Đường 29 và số 1B36, khu phố 5, Phường Bình Trưng (Thành phố Thủ Đức cũ)