Sales Customer Service

Develop short-term and long-term supply plans based on customer demand.
Manage customer orders and coordinate shipments to ensure on-time delivery.
Work closely with PC, MM, Shipping, PD, QRA, and other departments to ensure smooth order fulfillment.
Serve as the main contact for customer-related matters.
Maintain healthy inventory levels and manage overdue Accounts Receivable (AR).
Ensure customer satisfaction and achieve departmental KPIs.