About IEK Southeast Asia
IEK Southeast Asia is a subsidiary of IEK Group - an international
electrical engineering manufacturer headquartered in Moscow, Russia.
IEK Group specializes in low-voltage electrical equipment, industrial automation, lighting solutions, telecommunication products, and integrated industrial solutions under brands including IEK®, IEK Lighting®, ITK®, ONI®, LEDEL®, and MasterSCADA®.
With a strong commitment to the Vietnam and Southeast Asia markets, IEK Southeast Asia is expanding its distributor network and strengthening partnerships across industries including industrial manufacturing, infrastructure, construction, energy, utilities, and M&E sectors.
• Research and analyze customers' technical needs, applications, and requirements to propose suitable products and solutions.
• Work closely with the Sales team to develop new customers, expand existing accounts, and identify business opportunities.
• Participate in meetings with customers, distributors, and partners to provide technical consultation and support.
• Consult on products and technical solutions suitable for customers' actual needs and applications.
• Support Sales in product selection, technical specification, solution configuration, and quotation preparation.
• Prepare technical documents, solution proposals, product comparisons, presentations, and other materials supporting sales activities.
• Conduct product/solution introductions, presentations, and demonstrations for customers, distributors, and partners when required.
• Follow up and support business opportunities from initial inquiry and technical consultation through to customer order confirmation.
• Work closely with Sales to handle customers' technical questions, requests, and issues throughout the sales process.
• Coordinate with the Technical Team/HQ to handle special technical requirements, confirm specifications, and identify suitable solutions for customers.
• Support product/solution testing, commissioning, and troubleshooting when required.
• Collect customer feedback and market information on products, applications, and technical needs to support business activities and product development.
• Proactively research and learn about the company's new products and technologies to improve technical knowledge and solution consulting capabilities.
• Read and understand datasheets, catalogues, manuals, and basic electrical diagrams for technical consulting and sales activities.
• Perform other tasks related to Sales Engineering and technical support as required.
• Bachelor's or College degree in Electrical Engineering, Electrical & Electronics Engineering, Automation, Mechatronics, Control & Automation, or related fields.
• Basic knowledge of electrical systems and electrical equipment.
• Ability to read and understand electrical diagrams, datasheets, and technical specifications.
• Knowledge of industrial automation, electrical equipment, and control systems is an advantage.
• Experience with the company's products is not required; training will be provided.
• Candidates with experience in Technical Support,
Application Engineer, Sales Engineer, or Pre-Sales Engineer positions are preferred.
• Ability to self-learn and independently research technical issues.
• Strong logical thinking, analytical, and problem-solving skills.
• Good communication skills and the ability to explain technical issues in an easy-to-understand manner.
• Ability to use English to read technical documents and communicate with HQ.
WHAT WE OFFER
• Competitive salary commensurate with the candidate's qualifications and experience.
• Opportunity to work directly with customers, distributors, partners, and the HQ technical team, developing both technical and business capabilities.
• Opportunity to participate in projects, exhibitions, seminars, and market development activities.
• Career development opportunities depending on individual capabilities and career orientation.
• International working environment, with English used in daily work and opportunities to communicate directly with HQ.
• Access to and continuous learning about electrical equipment, industrial automation, and new technology solutions.
• Full insurance benefits and entitlements in accordance with Vietnamese law.
• Other benefits according to company policies.