Sales Manager - Holiday Home

POSITION OVERVIEW

To support Residential Sales Director by administering the sales information system and provide all other administration services for the sales & holiday home department and staff.



RESPONSIBILITIES:

-Meet revenue goals and all other targeted KPI set by Director of Residential Sales.

-Support recruitment and appraise performance of staff, give suggestions, where applicable ( at least 10 staffs per team and above).

-Identify training needs of staffs to provide. Deploy methods and conduct effective training orientation sessions.

-Maintain regular contact with key contacts in appropriate market segments including site inspections and entertainment who have the ability to bring business to projects

-Actively source new accounts and develop existing accounts that will meet the yield objective of team from holiday home market segments.

-Anticipate guest's needs through observation and offer prompt, efficient service either personally or through effective communication with other associates.

-Align working practices and conduct with projects, consistently strive to meet and excess the expectations of both internal and external guests.

-Co-ordinate of all aspects of the departments operation to ensure that the services of the department are delivered to guests or internal customers with the aim of exceeding guest expectations and in accordance with project's standards.

-Establish a regular core pattern for Sales calls to key & prospect accounts.

-Develop, refine and maintain a comprehensive mailing list for the above mentioned.

-Contribute to the maintenance of a strong cohesive and professional Residential Sales - Holiday Home team performance.

-Develop an awareness of, and appreciation for, the richness of the cultural diversity of your clients, associates and location.

-Maximize upselling opportunities of Holiday home projects in the Southern