Sales ManagerBest Western Premier Sapphire Ha Long

1. Maintains high visibility in the surrounding community and in the hospitality community as appropriate.
2. Maintains efficient sales office procedures and insures the maintenance of accurate and updated account files and follow-up procedures.
3. Directs sales leads to outside sales reps, provides motivation, support, encouragement and direction to all members of the sales department. Makes face-to- face sales calls.
4. Maintains all sales systems, such as sales records and reports, conference calendar, traces of history and potentials, logs of groups not previously accommodated and mailing lists.
5. Designs new programs and campaigns, to develop additional sales from the various market niches.
6. Ensures the prompt and systematic servicing of all business accounts (i.e., tracing, booking, contracting, communicating with hotel departments, and following up with group for feedback and future bookings).
7. Identifies and analyzes competition, both locally and regionally.