JOB PURPOSE
Grow the Pharmacy channel for Dermo-Cosmetics & Personal Care (DCPC) by executing sales plans, managing assigned customer and pharmacy relationships, and ensuring effective channel execution to drive product availability, distribution and sell-out.
KEY RESPONSIBILITIES
Customer Management
Execute sales plans and commercial activities for assigned Pharmacy chain accounts.
Build effective relationships with customer and store-level stakeholders.
Support the development of new accounts and business opportunities in collaboration with the Key
Account Manager.
Monitor sales performance, stock availability and product distribution.
Pharmacy & In-store Execution
Execute promotions, merchandising and trade activities in line with agreed plans.
Conduct regular pharmacy visits to ensure product availability, visibility, assortment and promotional execution.
Support product education and engagement activities for pharmacy staff in line with approved materials.
Monitor competitor activities and gather customer and market insights.
Follow up on customer issues and coordinate with internal teams for timely resolution.
Reporting & Collaboration
Maintain accurate customer and activity records and provide regular updates to KAM.
Collaborate with cross-functional teams to execute channel and brand initiatives.
Ensure customer activities comply with company policies and applicable regulations.
QUALIFICATIONS
Bachelor's degree in Business, Marketing, Pharmacy or related fields.
Experience in FMCG, pharmacy, beauty, cosmetics, personal care or retail is preferred.
Experience with pharmacy chains, drugstores or modern trade is an advantage.
Strong communication, negotiation and customer relationship skills.
Commercial mindset with strong execution and problem-solving abilities.
Self-driven, proactive, resilient and results-oriented.
Strong collaboration skills.
Proficiency in MS Office and CRM tools.