Sales Support - B2B - English Required
Daoukiwoom Innovation
- Chi tiết công việc
- Giới thiệu công ty
Mô tả công việc
Type of product/ service: SSL certificate
1. Sales (50%)
Support manager to identify and prospect potential B2B clients
Answer customer inquiries, schedule meetings, sales appointments, and events.
Develop and maintain strong relationships with existing clients to ensure customer satisfaction and repeat business.
Manage customer accounts, follow-up order status, provide troubleshooting assistance for orders, account statuses, and other problems.
Perform data entry tasks for sales figures, metrics, and other relevant information and maintain an organized and accessible filing system.
Support to manage sales tracking tools, compile reports, maintain an organized and accessible file system for administrative and sales professionals
Record sales trends and liaising with account managers to develop sales strategies.
2. Customer Support (50%)
Support customers concerns, issues, inquiries related to SSL certificates: validation, technical issues (will be trained).
Verify documents and ensure all the applied information is accurate with the registration business; support process orders on system.
Support processing and making purchasing order/ Balance sheet monthly.
Ensure all tasks are done within required time frame set out by department procedure.
Report any unusual activity to your supervisors.
Other tasks as assigned.
Yêu cầu
Have 6-month to 1-year of experience in similar roles
Good English skill, able to communicate in English-speaking environment
Have experience in IT field is a plus
Good communication, problem-solving, speed at work and learning attitude
Ability to work independently or in a team to solve all the requests and other diverse issues from customers
Quyền lợi
Competitive salary, salary review once a year
13th month salary and Annual Performance Bonus
MVP and Shining star awards at the end of year
Global and professional working environment
Workplace Happiness
Full SHUI as Vietnamese Law
Premium Private Medical Insurance PVI and annual health check
15-day annual leave, Christmas leave and 30-min menstrual leave for women
Company trip, YEP and monthly gathering time
Gifts on special occasion and fully stocked snack corner
Sponsored training courses and book purchase quarterly
Be well-equipped with new working equipment
Thông tin khác
- Hồ Chí Minh: Tầng 14, tòa nhà AP, 518B Điện Biên Phủ, Phường 21, Quận Bình Thạnh, Bình Thạnh
Thời gian làm việc
Thứ 2 - Thứ 6 (từ 08:30 đến 17:30)
Thông tin chung
- Thu nhập: 9 - 12 triệu
Cách thức ứng tuyển
DaouKiwoom Group has been one of the leading companies in Korea's IT and financial services with the total revenue of 2.2billion USD, profit of 1 billion USD and more than 5,000 employees in 2020. We started as the 1st generation IT ventures, DAOU Tech in 1986, and successfully expanded into finance industry in 2000 through Kiwoom securities, No.1 Securities company in Korea. So now as a group with a good balance of IT and finance, it is operating in Korea, Japan, China, France, Indonesia and Vietnam. DaouKiwoom Innovation was founded in 2018 in order to bring various business activities in Vietnam with great experiences and capability of the best IT service in Korea. In 2021, we are setting up our own R&D center to support our IT development projects from our subsidiaries in Korea. In our R&D business plan, we are focusing on projects related to the group's financial business as IT outsourcing business and development of our own platform in Vietnam by ourselves.
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