Who we are?
Our mission is to empower Vietnamese organizations on their digital transformation journey. Through innovative software solutions, we enable our clients to achieve outstanding results with optimized resources, thereby enhancing their competitiveness and contributing to the growth of Vietnam's digital economy.
To become the leading trusted partner in Vietnam's digital transformation, providing innovative solutions that enable secure and efficient data connectivity for businesses, driving the growth of the digital economy.
Position Overview
As a Sales Support Executive, you will play a key role in assisting the Sales and
Business Development teams in managing client information, preparing proposals, coordinating internal processes, and ensuring smooth operations throughout the sales cycle. This role is suitable for Freshers to Junior-level candidates who are detail-oriented, proactive, and eager to learn in a fast-paced tech environment.
Responsibilities
1. Sales Coordination & Documentation
- Support the sales team in preparing quotations, proposals, contracts, and relevant documents.
- Maintain and update customer databases, CRM records, and internal sales tracking reports.
- Ensure accuracy and completeness of all sales-related documents.
2. Customer Support
- Assist in responding to customer inquiries via email, phone, or online channels.
- Coordinate meeting schedules, demos, and follow-up tasks between clients and the sales team.
- Gather customer requirements and transfer information clearly to relevant internal teams.
3. Internal Collaboration
- Work closely with Product, Marketing, Finance, and Operations teams to ensure the timely delivery of information and materials.
- Follow up on project progress and update stakeholders when needed.
4. Sales Operations & Process Improvement
- Support the preparation of monthly/quarterly sales reports.
- Assist in optimizing sales processes, documentation templates, and internal workflows.
- Participate in sales meetings and contribute insights for improvement.
Requirements
Qualifications
- Bachelor's degree in Business administration, Marketing, Economics, or related fields (final-year interns or new graduates are encouraged to apply).
- 0-2 years of experience in Sales Support, Sales Admin, Customer Service, or related positions.
Skills & Competencies
- Good communication skills (verbal & written).
- Strong attention to detail and high accuracy in documentation.
- Proficiency in Microsoft Office (Excel, Word, PowerPoint).
- Basic understanding of sales processes or CRM tools is an advantage.
- Ability to multi-task, organize workloads, and meet deadlines.
- Eagerness to learn about technology products (SaaS, ERP, CRM, BPA...).
Mindset & Attitude
- Proactive, customer-focused, and supportive.
- Open to feedback and continuous improvement.
- Positive, energetic, and reliable team player.
Why will you love working here?
We have an open-minded, friendly, positive, transparent, and agile environment. We've worked hard to build the workplace culture we've always dreamed of - one where we celebrate each other's successes, work hard together, and know when it's time to relax. We know that we can't reach our goals alone and think that our culture makes it a little easier to come to work and makes our biggest goals achievable. You'll be using cutting-edge technology and taking on interesting challenges every day with a team that is genuinely happy to have you!
Benefit:
- Attractive salary: Fixed salary + bonus based on performance (10% - 30% of fixed salary), discussed during interview.
- 13th month salary and year-end bonus of 1-2 months salary depending on the company's business situation during the year.
- Salary increases regime is reviewed periodically
- Provide Laptop & Screens for working.
- Social insurance, health insurance, unemployment insurance regimes according to State regulations
- Premium health care insurance for you.
- Free annual health check.
- Participate in annual company travel domestically and internationally
- Bonus policy: Bonuses for holidays, New Year, birthdays, weddings, funerals, illnesses... + seniority bonus + other bonuses according to current regulations - Company.
- Professional, friendly working environment, stable and long-term work.
- Training in professional skills and skills necessary for the job.