Main tasks & key responsibilities:
Supports the customer-facing organization (Key Account/ Field Sales/
TeleSales and Trade Lane Teams) by:
Preparing quotations and contracts (incl.
rate proposals and proposal writing)
Supporting the customer contact by preparing customer documents
Supporting the customer planning and implementation process
Providing customer information, supporting the identification and qualification of Sales leads
Analyzing Sales Index
Preparing business reviews
Preparing Sales reports e.g., Sales Index reports including revenue development, churn rates, hit rates, pipeline size, etc., by customers
Qualifications:
Broad understanding of the global forwarding industry and the DHL Global Forwarding business models
Ability to handle multiple and hanging priorities
Ability to work effectively, independently, and in a Team environment.
Excellent verbal and written communication skills
Excellent basic business skills
Experience with MS Office, e.g., Outlook;
experience with CRM tools preferred
Working Location: 8th Floor, Etown 5 Building, 364 Cong Hoa, Tan Binh Ward, Ho Chi Minh City
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