Sales support staff

Mô tả Công việc
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Job description
· Follow up with Headquarter (HQ) to update Weekly UPR Shipping Schedule for Sales team.
· Review, comment on Domestic Sales Contracts and track file.
· Participate in drafting processes and ISO documentation with SS Manager.
· Update weekly Overdue Payment Reminder to UPR Sales team, send email reminder to bad debt customers every week and work with Debt Trading/ Insurance Companies.
· Attend Weekly and Monthly Pre S&OP Meeting with Sales and cross-functional team, and record MoM.
· Coordinate with specific customers regarding delivery schedule, send COA, necessary documents to customers.
· Verify Documents for Trade Credit Insurance (FY 2025)
· Create Delivery Request, record Customer Complaint Forms (CCF) for UPR disposal items.
· Work with consulttant law company for any issues that arise and check monthly timesheet.
· Coordinate with all related depts to solve issues, logistics & quality controlling.
· Handle Office Admin tasks:
- Make Purchase Request, Payment Request.
- Monitor Daily Car Operation Schedule.
- Make Monthly Timesheet for HCM Office Cleaner.
- Communicate with the landlord for all issues.
· Any other duties as assigned by line Managers.
· Able to handle multitasking independently.
· Provide back up support for tasks from team members.
Measurement / Key Performance Indicators
· High service quality for internal and external customers (respond time, flexibility).
· Compliance with processes, procedures, and tools.
Job description
Measurement / Key Performance Indicators