Sales Team Leader Product Inspection

METTLER TOLEDO is a global manufacturer and marketer of precision instruments for use in laboratories, manufacturing and food retailing. More than 13'000 professionals around the world innovate, deliver and maintain a unique variety of solutions for weighing, in-process and laboratory analysis as well as product inspection. With our long tradition, we combine the best of Swiss precision and American entrepreneurship and feature world-leading market positions and internationally renowned brands.
METTLER-TOLEDO Vietnam LLC is a wholly owned subsidiary of the METTLER TOLEDO group with offices located in Ho Chi Minh City and Hanoi, responsible for marketing, sales and service of our amazing solutions in Vietnam and Cambodia.
Key Responsibilities
Planning and Organization
- Plan and manage the SBU according to agreed country development strategies.
- Ensure compliance to policies, procedures and values in all areas of operational activity
- Support the delivery of all marketing campaigns
- Maintain and develop existing and new customers through appropriate propositions and optimization of quality of service
Business Development / Sales and Marketing
- Provide guidance to team in Key account management ensuring high levels of customer satisfaction is consistently achieved
- Support the design and execution of all marketing campaigns, leads generation and management activities
- Participant in Sales visits to key customers to build customer relationship and be their preferred vendor
Technical Advisory and Product Advocate
- Provide expert advice and guidance on product & technical information to team and potential/existing customers
- Provide necessary support in the technology evaluation stage of the sales process
- Communicate regulatory compliance requirement and applications effectively, demonstrating MT's market leadership and expertise in the relevant fields
- Provide required support in interaction with customers' engineering teams to effectively illustrate MT's value proposition
- Provide support and guidance to the team at field events such as conferences, seminars, etc
- Lead and take charge of negotiations where necessary to ensure a win-win agreement with customers
Service Standards and Customer Relationship Management
- Work with sales team to prepare cost estimates by studying blueprints, plans, and related customer documents
- Gain customer acceptance by explaining or demonstrating cost reductions, meeting regulatory compliance standards and productivity improvements
- Monitor maintenance of records of customer communication and sales activity in the CRM system
People Development and Management
- Take charge of recruitment and ensure effective induction for new team members, monitoring ongoing performance needs
- Manage performance and development of team to maximize sales performance of division
- Encourage Sales team member to continuously develop knowledge of local market conditions to identify trends and make appropriate/innovative recommendations to improve and enhance product performance and drive the business forward