Salesforce Administrator

Tóm tắt công việc
Work closely with business analysts and sales operations managers relating to changes in integrations for projects related to enterprise systems, integrations, processes, change control, and operations
Work closely with business analysts and sales operations managers in solution sessions to understand requirements, find common ground, and evaluate acceptable solutions
Create and maintain documentation on enterprise systems and satellite system integrations
Create/update and maintain documentation in partnership with cross-departmental teams related to process and operations when related to specific work
Collaborate with business analysts and sales operations managers to develop
User Acceptance Testing scenarios, identify test criteria and test new functionality/enhancements Identify gaps in process, operations, and systems
Understand data flows between enterprise systems Develop and maintain trust cross-departmentally
Research and recommend emerging technology to the business and system owners
Stay current with technological developments within the Salesforce platform, monitoring and planning for the organization to utilize new release functionality as it becomes available
Log and track work in a structured ticketing system (Jira) and manages changes sets in accordance with best practices
Behavioral Expectations
Maintain focus on agreed upon work
Clear communication of risk and impact when making change
Solve problems iterative design philosophy
Continuous improvement: self, systems, processes
Ability to balance fixes and improvements
Honesty when things go wrong (they will), and a plan to prevent the same thing from happening again
Problem solving mindset (we do not look to blame, but to prevent future mistakes)
You create your own experiments to find solutions or answer questions or your do research to find answers
Transparent communication: status of work in flight, creating documentation of current state, educational tidbit sharing
Maintain intellectual and emotional curiosity
Self-managed work/personal life balance
Diplomacy, negotiation, and development of complex relationships
Strong communication skills - verbal, written, and listening
Fair, objective, and data-driven in decision making
Mentor less experienced co-workers whether informally or formally
Set example of decision making, goal setting, and communication cadence
Break down deliverables into smaller parts for teams executing on projects
Pursue and maintain professional certification for key technologies and domain capabilities
Collaborate in backlog of work for Sales Operations, Enterprise Project Management, IT, and other groups as appropriate
Maintain knowledge of current platform capabilities and vendor roadmap
We are certified the Great Place to Work 2024-2025.
Hackdays for self-studying and researching any IT-related subjects.
5 working days/week with flexible working time and no overtime.
Annual unforgettable company outing.
International, professional, creative working environment and talented teams.
Onsite opportunities in Europe and US.
Common cultural-sportive- art Clubs and activities, sponsored and/or supported by the Company (Ex: Football, GYM, Swimming, Guitar, English...).
Powerful workstation: Core i7-9700, 16-32 GB RAM, 02 x QHD 2560x1440 monitors (2K resolution).
100% official salary during the probation period, 13th month salary, annual salary raise.
Up to 03 extra paid-leave days per year.
Social, Health and Unemployed Insurance are based on 100%.
Gross salary and fully paid by Company.
Extra bonus at $ 60 per special occasions (Birthday, Labor Day, National Day, Solar New year, Lunar New Year).
Lunch allowance at $30 per month.
Baby allowance for a child under 03 years old is $ 12 per month.
AON Premium Healthcare Insurance package for employees and their children up to 18 years old.
Daily various foods, drink, and seasonal fresh fruits.
And many other benefits, let's join us to discover!