Sea Logistics Business Development Manager

* Reason to join with us
Our global logistics network, cutting-edge IT systems, in-house expertise and excellent customer service is proof of our dedication to be the market leader. These attributes have placed us at the forefront of our industry, and positioned us to continue increasing the scope of our customer solutions and services. Kuehne + Nagel gives employees the opportunity to learn and develop; to grow and perform to their fullest potential within a global work environment. We offer performance driven remuneration and total rewards and benefits.
* Sea Logistics - Business Development Manager is responsible for generating new business opportunities with a clear focus on SME customers.
He/she will spend most of the time in customer-facing activities, hunting for new business, and working hand in hand with the Customer Care Personnel (customer care tasks) on the same customers
- To own, monitor + drive all sales activities of customers within your control, ensuring prospects are identified, qualified and
- Nurtured through the sales pipeline so as to close profitable and sustainable customer deals.
- To align your sales efforts with Customer Care Managers, Pricing and Sea Logistics Business Development teams, including pricing decisions.
- To monitor competition by gathering current marketplace information on pricing + products.
- To report customer feedback to the Customer Care team, supporting resolutions as required.
- To align with Customer Care colleagues when onboarding new customers.
- To maintain + update the most relevant customer information in internal systems.
- To regularly review customer portfolios with the Customer Care Managers and team.
- To focus on customer engagement, satisfaction, retention + reactivation through high levels of service quality in close collaboration with the Customer Care.