Security Dispatcher

Education: High school diploma or equivalent.
Communication Skills: Strong communication skills are essential. Dispatchers need to effectively communicate with security personnel, emergency services, and other relevant parties. Clear and concise verbal and written communication is crucial.
Listening Skills: Dispatchers must be able to listen attentively to incoming calls, gather relevant information, and accurately relay that information to security officers or emergency responders.
Multi-tasking Abilities: Security dispatchers often need to handle multiple tasks simultaneously. They may be receiving and dispatching calls, monitoring security systems, and coordinating responses to various incidents.
Problem-solving Skills: The ability to think quickly and make decisions under pressure is crucial. Security dispatchers may encounter various situations that require rapid problem-solving skills.
Computer Proficiency: Familiarity with computer systems to include Microsoft Office and dispatch software is often required. Security dispatchers may need to use security monitoring software, and other tools.
Knowledge of Security Procedures: Understanding basic security procedures and protocols is important. This includes knowledge of emergency response procedures, incident reporting, and security equipment.
Customer Service Skills: Good customer service skills are important, especially when dealing with distressed individuals or providing information to the public.
Calm under Pressure: Security dispatchers must remain calm and composed during high-stress situations. The ability to handle emergency situations with poise is crucial.
Flexibility: Security dispatchers may need to work irregular hours, including evenings, weekends, and holidays. Flexibility in scheduling is often a requirement.
Hyatt is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.