JOB DESCRIPTION
Project management:
Understand and provide marketing solution to clients in order to deliver project objectives and KPIs:
The solutions include creative concept and branding, content and media performance.
Understand client vertical knowledge and product and marketing.
Manage client expectation to ensure timelines, progress, budget, and client deliverables, while achieving the expected profit for the company. The client working with is
marketing manager and marketing lead.
Acting as the main point of contact between client & agency to take the role of supporting and consulting.
Uncover new opportunities through networking and turn them into long-term partnerships.
Client leadership:
Build and develop strong relationships with clients team through the proposal & implementation process, ensuring that the solutions we develop meet client needs. The relationship building is from lead to manager level of client.
Provide professional support to maximize customer loyalty.
Respond to inquiries and resolve issues to the customer's satisfaction, reaching 65% NPS KPI.
JOB REQUIREMENTS
Must have:
At least 3 years of experience in Senior
Account Executive or similar role, preferably in a Marketing team at client side or the same role/Planner at an Agency.
Proven experience in multi-project management.
Good business acumen with a data mindset.
Solid knowledge of various industry verticals; experience in managing project campaigns, budgets, and P&L.
Proficient in project management.
Strong problem-solving skills.
Ability to analyze situations and execute effectively under pressure.
Strong relationship-building and stakeholder engagement skills.
Strategic communication and excellent presentation skills.
Talent Acquition: Ms. Dung