Senior Admissions Consultant/ Chuyên viên tư vấn tuyển sinh cấp cao

Mô tả Công việc
Sales
Telesales and face to face STEAM English course advisory;
Responsible for and achieve person target monthly;
Fill up classes with students to meet the minimum number of students in each class.
Re-enrolment
Responsible for re-enrolment monthly target;
Fill up classes with students to meet the minimum number of students in each class;
Do re-enroll and care call;
Consult extra course at AEG.
Service
Arrange schedule, class for students;
Well manage students' transfers, refunds, saving fee;
Follow up outstanding payment of students;
Take care of students for referrals and renewals;
Handle customer complaints, customer requests;
Support with organizing events/ activities for students;
Handle students' requests/ complaints on a daily basis;
Prepare and do customer survey (via hardcopy form and telesales);
Check attendant;
Call absence.
Manager Training and Management
Support to train and coach Admissions Consultant (AC) team at the center;
Support to supervise daily tasks of AC team;
Support to arrange working schedule for AC Team;
Support to plan and execute the sales strategic plans as CM's requests;
Other tasks arranged by Center Management