Senior Associate, Customer Engagement-HCMC - VietnamCÔNG TY TNHH CHUYỂN PHÁT NHANH LAZADA VIỆT NAM
Ngành nghề: Quản lý điều hành, Giao nhận/ Vận chuyển/ Kho bãi
Thu nhập: Thỏa thuận
Hình thức: Toàn thời gian
Ngày đăng: 29/11/2024
Hạn nộp: 29/12/2024
Mô tả công việc
• Relationship Management: Build and maintain strong relationships with existing clients, acting as their primary point of contact and trusted advisor.
• Account Growth: Develop and execute strategic account plans to maximize revenue and profitability within assigned accounts.
• Needs Analysis: Understand client needs and challenges, recommending appropriate solutions and services to address them.
• Solution Implementation: Oversee the implementation of solutions, ensuring smooth transitions and client satisfaction.
• Performance Monitoring: Track key performance indicators (KPIs) and report account performance regularly.
• Issue Resolution: Proactively identify and resolve client issues or concerns, escalating complex issues as needed.
• Market Intelligence: Stay up-to-date on industry trends and competitive landscape, sharing insights with the team.
• Collaboration: Work closely with internal teams (e.g., operations, sales, marketing) to ensure seamless service delivery.
• Ensure service care from the hub team following the SOP/WI
• Account Growth: Develop and execute strategic account plans to maximize revenue and profitability within assigned accounts.
• Needs Analysis: Understand client needs and challenges, recommending appropriate solutions and services to address them.
• Solution Implementation: Oversee the implementation of solutions, ensuring smooth transitions and client satisfaction.
• Performance Monitoring: Track key performance indicators (KPIs) and report account performance regularly.
• Issue Resolution: Proactively identify and resolve client issues or concerns, escalating complex issues as needed.
• Market Intelligence: Stay up-to-date on industry trends and competitive landscape, sharing insights with the team.
• Collaboration: Work closely with internal teams (e.g., operations, sales, marketing) to ensure seamless service delivery.
• Ensure service care from the hub team following the SOP/WI
Yêu cầu
• Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or a related field.
• Proven experience (e.g., 2-4 years) in account management within the delivery and logistics industry.
• Deep understanding of logistics operations, transportation management, and supply chain principles.
• Excellent communication, interpersonal, and presentation skills.
• Strong analytical and problem-solving abilities.
• Ability to work independently and as part of a team.
• Strong negotiation and problem-solving skills.
• Ability to travel as needed (percentage can be specified).
• Proven experience (e.g., 2-4 years) in account management within the delivery and logistics industry.
• Deep understanding of logistics operations, transportation management, and supply chain principles.
• Excellent communication, interpersonal, and presentation skills.
• Strong analytical and problem-solving abilities.
• Ability to work independently and as part of a team.
• Strong negotiation and problem-solving skills.
• Ability to travel as needed (percentage can be specified).
Giới thiệu công ty
CÔNG TY TNHH CHUYỂN PHÁT NHANH LAZADA VIỆT NAM việc làm
Tầng 19-20, Saigon Center - Tháp 2, 67 Lê Lợi, Phường Bến Nghé, Quận 1, Thành phố Hồ Chí Minh
Quy mô: Từ 26 - 100 nhân viên
Việc làm tương tự
Senior Associate, Customer Excellence (WH)-Ho Chi Minh - Vietnam
CÔNG TY TNHH CHUYỂN PHÁT NHANH LAZADA VIỆT NAM
Thỏa thuận
16/01/2025
Chuyên Viên Mua Hàng - Quản Lý Kho Và Chuỗi Cung Ứng
Bệnh viện quốc tế Phương Châu
Thương lượng
Hồ Chí Minh
14/02/2025
QUẢN LÝ CUNG ỨNG - TP ĐÀ NẴNG
Công ty Cổ phần Vàng bạc Đá quý Phú Nhuận - PNJ
Thương lượng
Đà Nẵng
27/12/2024
Planning Officer
East West Industries Vietnam LLC.
Cạnh tranh
Hồ Chí Minh, Bình Dương, Đồng Nai
19/01/2025
Cross Border Executive (Chinese Required)
CÔNG TY CỔ PHẦN DỊCH VỤ GIAO HÀNG NHANH
12 - 17 triệu
Hồ Chí Minh
28/12/2024
Vị trí Senior Associate, Customer Engagement-HCMC - Vietnam do công ty CÔNG TY TNHH CHUYỂN PHÁT NHANH LAZADA VIỆT NAM tuyển dụng tại , Joboko tự động tổng hợp mức lương Thỏa thuận, tìm thêm việc làm về Senior Associate, Customer Engagement-HCMC - Vietnam hoặc công ty CÔNG TY TNHH CHUYỂN PHÁT NHANH LAZADA VIỆT NAM ở các link phía trên
Giới thiệu công ty
CÔNG TY TNHH CHUYỂN PHÁT NHANH LAZADA VIỆT NAM việc làm
Tầng 19-20, Saigon Center - Tháp 2, 67 Lê Lợi, Phường Bến Nghé, Quận 1, Thành phố Hồ Chí Minh
Quy mô: Từ 26 - 100 nhân viên