Senior Associate, Customer Excellence (WH)-Ho Chi Minh - VietnamCÔNG TY TNHH CHUYỂN PHÁT NHANH LAZADA VIỆT NAM
Ngành nghề: Quản lý điều hành, Giao nhận/ Vận chuyển/ Kho bãi
Thu nhập: Thỏa thuận
Hình thức: Toàn thời gian
Ngày đăng: 16/12/2024
Hạn nộp: 16/01/2025
Mô tả công việc
1.Manage and cultivate relationships with key accounts, ensuring high levels of customer satisfaction and loyalty within the Alibaba International fulfillment service.
2. Act as the primary point of contact for key account inquiries, resolving issues promptly and effectively, and coordinating with internal teams to address any concerns.
3. Monitor account performance, analyze data, and provide regular reports to identify trends, opportunities, and areas for improvement.
4. propose strategies to minimize customer disruptions.
5. Collaborate with cross-functional teams, including supply chain, operations, and sales to streamline processes and enhance the overall customer experience.
2. Act as the primary point of contact for key account inquiries, resolving issues promptly and effectively, and coordinating with internal teams to address any concerns.
3. Monitor account performance, analyze data, and provide regular reports to identify trends, opportunities, and areas for improvement.
4. propose strategies to minimize customer disruptions.
5. Collaborate with cross-functional teams, including supply chain, operations, and sales to streamline processes and enhance the overall customer experience.
Yêu cầu
1、Bachelor's degree in Business Administration, Supply Chain Management, or a related field.
2、Minimum of 2 years of experience in key account management, preferably in a warehouse or logistics environment.
3、Solid understanding of warehouse operations and fulfillment processes, with experience in an e-commerce setting being a plus.
4、Excellent communication and interpersonal skills, capable of building strong relationships with clients and internal stakeholders.
5、Strong analytical skills to interpret data and make strategic recommendations for account growth and process optimization.
6、Ability to work in a fast-paced environment, managing multiple accounts simultaneously, and adapting to changing business needs.
2、Minimum of 2 years of experience in key account management, preferably in a warehouse or logistics environment.
3、Solid understanding of warehouse operations and fulfillment processes, with experience in an e-commerce setting being a plus.
4、Excellent communication and interpersonal skills, capable of building strong relationships with clients and internal stakeholders.
5、Strong analytical skills to interpret data and make strategic recommendations for account growth and process optimization.
6、Ability to work in a fast-paced environment, managing multiple accounts simultaneously, and adapting to changing business needs.
Giới thiệu công ty
CÔNG TY TNHH CHUYỂN PHÁT NHANH LAZADA VIỆT NAM việc làm
Tầng 19-20, Saigon Center - Tháp 2, 67 Lê Lợi, Phường Bến Nghé, Quận 1, Thành phố Hồ Chí Minh
Quy mô: Từ 26 - 100 nhân viên
Việc làm tương tự
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Vị trí Senior Associate, Customer Excellence (WH)-Ho Chi Minh - Vietnam do công ty CÔNG TY TNHH CHUYỂN PHÁT NHANH LAZADA VIỆT NAM tuyển dụng tại , Joboko tự động tổng hợp mức lương Thỏa thuận, tìm thêm việc làm về Senior Associate, Customer Excellence (WH)-Ho Chi Minh - Vietnam hoặc công ty CÔNG TY TNHH CHUYỂN PHÁT NHANH LAZADA VIỆT NAM ở các link phía trên
Giới thiệu công ty
CÔNG TY TNHH CHUYỂN PHÁT NHANH LAZADA VIỆT NAM việc làm
Tầng 19-20, Saigon Center - Tháp 2, 67 Lê Lợi, Phường Bến Nghé, Quận 1, Thành phố Hồ Chí Minh
Quy mô: Từ 26 - 100 nhân viên