Senior Business Analyst

By applying for the above position, you accept and agree that your personal data and any information stated in the attached curriculum vitae (CV) will be used and processed by Joboko and NAB Vietnam for recruitment purposes. The storage and processing of such information will comply with the applicable laws of Vietnam, and the policies and procedures of Joboko and NAB Vietnam regarding personal data, as amended from time to time.

As a Technical Business Analyst within NAB, you'll assists with the decomposition of work, writing Business Outcomes, Epics, Features, and User Stories so that their squad clearly articulates value, acceptance criteria, and estimates to get their work done. They support decision making with clear, insightful analysis, which allows the Product Owner to make decisions on ideation viability, sequencing, and shaping business context.

YOUR JOB RESPONSIBILITIES

1. User Story Definition:

• Works with the Product Owner and multiple stakeholders to understand, elicit, analyse, document and communicate business requirements and articulate product vision with a strong focus on value delivery
• Assists the Product Owner to define and own the value definition of Lean canvas, Epic definition, Feature definition, User Story definition, including facilitating and influencing the prioritisation of the backlog
• Expert in translating end user / customer insights into Stories complete with Acceptance Criteria, which can easily be understood by the Development Team
• Provides discipline, rigor and technical skills to the requirements definition and validation process

2. Planning & Engagement:

• Partners with key stakeholders and Product Owners to articulate product vision; documents problem/opportunity and broader context; defines desired future states using outcomes as measures of success with a strong focus on value delivery
• Collaborates with key stakeholders across business and technology to complete the required artefacts and capture necessary inputs
• Works with the team to produce high fidelity estimates by providing crystal clear requirements definitions
• Typically works ahead of the Team to elicit requirements for the next Business Outcome, Epic and Features.
• Shared accountability with other Team Members to help refine the Backlog and estimate the Initiatives, Features and Stories at the planning meetings
• Proactive around risks, issues, blockers and raises them as soon as possible
• Constantly looks for opportunities to improve the overall process
• Available to the team to answer questions relating to product requirements, and works with the team to breakdown Stories and translate business requirements
• Participates in the demos during the Sprint review

3. Other Essential Accountabilities

• Decomposition of work - Drafting Business Outcomes, Epics and Features and User Stories to articulate value; lead activities which establishes a product backlog
• Epic sequence optionality, including articulating, senior stakeholder communication, and recommendations for tradeoffs involved in technical decisions
• Data collation, deep analysis and data interpretation/communication for informed decision making across complex environments
• Ownership of as is/to be process maps, interaction models, customer journey maps and environments aligned to enterprise process architecture, applied within complex environments
• Logically structuring problems, taking into consideration the business context and deep analysis to articulate the Epics in Progressive Elaboration documentation

Must have

• Having 5+ years' work experience as a Business Analyst (in any industry)
• Strong project experience across multiple business units and complex environments and methodologies (e.g. Agile, Waterfall)
• Advanced skills in using suitable tools for business modelling, drawing business and technical flows/diagrams, creating mock-ups /wireframes/prototypes, etc.
• Good skill in Elicitation and Requirement analysis & documentation with a high-level focus on details
• Working knowledge of technical concepts (e.g. user interfaces, API, databases, system integration) and dealing with technical stakeholders
• Experience in the UI/UX or understanding of user-centric mindset
• Excellent English communication skills (both verbal & written) and strong Presentation capabilities
• Hands-on experience in influencing and collaborating with internal stakeholders such as Product Owners, Solution Designers and Architects
• Strong problem solving and troubleshooting skills, with detail-oriented mindset
• Experience about PowerBI, PowerQuery on Excel other Data tools
• Preferable about data analyst experience, or working experience with project related to large scale, large data

Nice-to-have

• Experience or knowledge of BABOK® Knowledge Areas
• Bachelor's Degree, preferably in IT, Business, Computer Science, or related area
• Experience in the Banking or Financial Services industry
• Any additional certification or training in BA, PO, UX or related area (e.g. PSPO, CSPO, CBAP)

1. Generous compensation and benefit package

• Attractive salary and benefits
• 20-day annual leave and 7-day sick leave, etc.
• 13th month salary and Annual Performance Bonus
• Premium healthcare for yourself and family members

2. Exciting career and development opportunities

• Large scale products with modern technologies in banking domain
• Clear roadmap for career advancement in both technical and leadership pathways
• Sponsored certificates in both IT and banking/finance
• Premium account on Udemy
• English learning with native teachers

3. Professional and engaging working environment

• Hybrid working model and excellent work-life balance
• Well-equipped & modern Agile office with fully-stocked pantry
• Annual company trip and events

A DIVERSE AND INCLUSIVE WORKPLACE WORKS BETTER FOR EVERYONE

NAB is a place where colleagues of all genders, sexualities and ages, carers and colleagues with disability, and colleagues from all cultures, races and religions have the opportunity to thrive, connect and grow.

If this excites you, let's have a chat over a cup of coffee!