Senior Client Advisor

*** Sales and Client Service
• Maintain and grow the clientele base by active engagement and excellent client service by active client engagement and regular communication
• Play an active role as Brand Ambassador by inculcating the brand vision to instill consumer brand loyalty
• Proactive achievement of monthly sales objectives
• Follow-up on client enquiries and requests, including after sales services, proactively and independently
• Offer exceptional service standards, suggestions and alternatives, as well as anticipating future needs.
• Take a proactive learning approach in understanding best sellers, new arrivals, product knowledge and all category information.
• Exercise team work and collaboration to ensure that client needs are placed at top priority
*** Visual Merchandising Management
• Collaboration with the Visual Merchandising team to maintain and upkeep VM to be aligned with the WW visual guidelines
*** Operations
• Adhere to all in-store SOPs
• Assist with cashiering and daily closing settlement
• Stocks receiving and packing in the respective categories assigned
• All other related duties as assigned by the Store Manager
*** Inventory Control
• Conduct category scans for inventory purposes
• Assist with stock maintenance and cycle counts
• Replenish of display merchandise as required