Senior Data Analyst

Senior Data Analyst / Analytics Manager
Work Location:
Ho Chi Minh City I Hanoi
Job overview
We are looking for a Senior Data Analyst / Analytics Manager, AI Products to turn usage data, evaluation scorecards, and experiment results into clear, decision-ready insight for the teams building AI features across multiple products in-vehicle and beyond. You will partner closely with the Product Research function, AI/Data Science, and Product teams to quantify feature quality, track adoption, and validate improvements with rigorous data analysis.
Key Responsibilities:
Analyze usage and telemetry data (e.g., voice assistant interactions, chatbot/recommendation engagement, feature adoption, session data) across multiple AI products to quantify feature performance and user behavior patterns.
Design and maintain dashboards tracking core AI product metrics (accuracy, latency, adoption, retention, satisfaction) across products and software releases.
Partner with the Product Research team to translate qualitative evaluation findings and quantitative usage data into a unified view of feature quality for each AI product.
Design, execute, and analyze A/B tests and controlled experiments for new AI features across the product portfolio, ensuring statistically sound conclusions.
Build and maintain data pipelines/queries (SQL, Python) to support ongoing evaluation of AI feature quality and safety metrics.
Present data-driven insights and ecommendations to Product, AI/Data Science, Research, and senior leadership.
Collaborate with Data Engineering to improve data quality, tracking implementation, and instrumentation across AI products.
Support competitive benchmarking efforts with quantitative data on feature usage and performance where available.
Requirements:
Must have
5-7+ years in Data Analysis, Product Analytics, or BI, ideally supporting consumer-facing digital or AI products (open to Expert or Manager level depending on scope of experience).
Strong SQL and hands-on experience with dbt (or an equivalent data transformation tool) plus a statistical/analytics language (Python, R, or similar).
Experience designing and analyzing A/B tests / experiments, with solid grounding in statistical reasoning.
Experience building and maintaining dashboards/reporting for product or business metrics.
Experience building customer/user segmentation models (e.g., RFM or behavioral segmentation) to inform targeted product, growth, or commercial decisions.
Strong written and verbal communication in Vietnamese; working proficiency in English.
📩 Apply via:
Email: [protected info] For more information, please contact the Talent Acquisition Department - VinSmartFuture.