Senior Executive - Corporate Claims Division - 8-month contract

- Handle, settle and manage cargo claims and personal claims.
- To comply with the guidelines of the Claims Manual and to deal with compliance and Internal Audit issues with both external and internal parties.
- To handle claims within authorized limits, check policy coverage and propose for settlement of valid claims.
- To set appropriate reserves within the authorized limit and report to the Managers as required.
- To follow up outstanding claims information and documents and negotiate with claimants for settling of the claims.
- To keep a good communication with customers (internal and external) to achieve a greater customer satisfaction claims
service;
- To observe accuracy, completeness and timeliness when carrying out daily responsibilities.
- Contribute to the sales function of the Company:
o Be alert to identify sales opportunities in the course of handling claims, and drawing these to the attention of appropriate staff without delay;
o Assist in handling claims in a way which will enhance the Company's image and reputation for services of high speed and efficiency.
o Keep abreast of development in all classes of insurance in the market in order to identify trends and to formulate and propose plans to safeguard the Company's competitive position.
o Ensure that cases beyond personal authority are preferred correctly with full supporting information and opinion and that the direction of higher authority is supported and implemented without delays.
- To execute other office tasks as required by the Company