Senior Learning & Development Specialist (1-1.2B Vnd/year)

ABOUT THE ROLE
Crossian is a high-growth technology-driven e-commerce business. Behind our success is our people. As a start-up formed in 2020, we have created a fast-paced and dynamic environment, enabling our people to reach a cumulative average growth rate of over 1000% in the last 3 years. Our mission now is to build direct-to-consumer brands and increase customer lifetime value.
As a Senior Learning & Development Specialist, you will strategically shape and drive our employee learning experiences, equipping our teams with the essential skills and knowledge to excel in a continuously evolving environment. Your work will directly influence employee growth, engagement, and retention through the design and delivery of innovative, impactful learning programs. Collaborating closely with company leaders, you'll foster a culture that values continuous professional growth, aligning talent development initiatives seamlessly with Crossian's long-term strategic ambitions.
WHAT YOU WILL DO
Learning & Development Business Partner (L&DBP)
• Develop and execute an impactful L&D strategy aligned with Crossian's rapid growth, business objectives, and talent priorities.
• Conduct comprehensive needs assessments, proactively identifying skill gaps, and crafting tailored learning solutions.
• Create, manage, and oversee the annual L&D plan, effectively balancing scope, timelines, and budgets.
Training Program Design & Delivery
• Design, curate, and deliver blended learning programs, combining e-learning, instructor-led sessions, experiential activities, coaching, and practical job application.
• Facilitate engaging workshops, training sessions, and webinars for diverse employee groups, including leadership, technical teams, and cross-functional staff.
• Develop cutting-edge training content focused on leadership, soft skills, technical competencies, and digital literacy aligned with Crossian's innovation-driven culture.
Trainer Development & Knowledge Sharing
• Build, develop, and manage an internal network of subject matter experts and trainers to effectively scale learning across the company.
• Champion and drive knowledge-sharing initiatives, including internal training sessions, cross-functional learning exchanges, and peer-to-peer mentoring.
Performance & Impact Measurement
• Evaluate and measure the effectiveness of learning programs through qualitative and quantitative methods, including feedback surveys, assessments, and performance metrics.
• Analyze learning data to generate actionable insights, informing senior management of training impact and identifying future learning priorities.