Position Overview
Our product helps mobile game studios maximize ad revenue through SmartFloor, our optimization product that integrates with major ad mediation platforms via a lightweight SDK. We work with game studios worldwide - including a fast-growing roster of studios - using intelligent, real-time floor price optimization.
You will be the technical backbone of our client relationships worldwide. Game studios integrating the SDK will rely on you to get them live smoothly, and when something doesn't look right - a metric gap, an SDK crash, unexpected mediation behavior - you'll be the one who digs in, reproduces the issue, and drives it to resolution alongside our engineering and analytics teams.
This is a senior, hands-on role for someone who is equally comfortable reading a stack trace, digging through logs, ad performance data, and explaining a technical root cause to a game studio's monetization lead
Duties and Responsibilities
Guide client studios through the SDK integration end-to-end across Unity, native iOS, and native Android, from kickoff to tech test sign-off and go-live
Debug and investigate technical issues: SDK crashes, initialization failures, mediation adapter conflicts, data discrepancies between us and mediation platform dashboards
Reproduce client-reported issues in test environments, isolate root causes, and write clear technical findings for engineering escalation
Analyze ad performance data to validate integrations and investigate revenue or performance anomalies
Own technical communication with clients around the world - integration calls, chat-based support, documentation - and serve as the local technical bridge for our studios in particular
Contribute to internal tooling, runbooks, and integration documentation to make every future integration faster
Support pre-
sales technical evaluations and feasibility assessments for prospective clients
Qualifications/ Experience Requirements: Must Have
5+ years in mobile development, SDK support, or solutions/integration engineering
Hands-on experience with Unity (C#), native iOS (Swift/Objective-C), and native Android (Kotlin/Java)
Fluent in English
Solid understanding of the mobile game development lifecycle and how third party SDKs fit into a game build
Working knowledge of ad monetization: ad mediation platforms such as Applovin Max and Levelplay, waterfalls, in-app bidding, floor prices, and key performance metrics
Strong debugging skills: comfortable with device logs, crash reports, and network inspection
Self-directed and reliable in a fully remote setup, working with a distributed international team
Comfortable with a flexible schedule that frequently includes early-evening work (VN time) to overlap with clients and colleagues in other time zones - typically not late-night
Nice to Have
Data literacy: able to understand data structures and follow the logic of performance data well enough to support investigations
Experience at an ad network, mediation platform, or game studio monetization team
Experience running or analyzing ad monetization experiments (e.g., waterfall setups, floor price testing, network comparisons) and interpreting their impact on revenue metrics
Experience with ticketing and project management tools and direct client communication channels