Mô tả công việc
1.Cross-team Coordination
Coordinate communication between Sales, Academic, Product, Customer Success, and Marketing teams for all B2B projects.
Follow up on action items, deadlines, and deliverables to ensure internal alignment.Support coordination between Vietnam-based teams and international teams.
2. Project & Process Management
CRM Management & Data Hygiene: Own day-to-day CRM data management for B2B (e.g., creating and updating accounts, contacts, deals, and activities).
Ensure CRM data accuracy and consistency across Vietnam and international teams (naming conventions, fields, stages, etc.).
Create and maintain simple project plans (timelines, milestones, owner mapping) for key B2B initiatives.
Monitor project status, identify risks or bottlenecks early, and escalate to the Head of B2B when needed.
Help document and improve standard operating procedures (SOPs) for recurring workflows (onboarding new partners, reporting, invoicing, etc.).
3. Support to Head of B2B Vietnam
Support Head of B2B in executing strategy and initiatives.
Help prioritize tasks and organize workload across multiple projects.
Conduct basic research (market, competitors, best practices) to support decision-making when needed.
Yêu cầu
Bachelor's degree in Business, Operations, Management, International Business, or related field.
2-3 years of experience in operations, project coordination, account support, or similar roles (B2B / tech / education / SaaS experience is a plus).
Experience using a CRM system (e.g., HubSpot, Salesforce, Odoo or similar) for tracking deals, accounts, and activities.
Strong English and Vietnamese communication skills (written and spoken), comfortable working with international colleagues and partners.
Excellent organizational skills with strong attention to detail and the ability to manage multiple tasks at once.
Proactive, solution-oriented mindset with a high sense of ownership and responsibility.
Strong skills in Google Workspace or Microsoft Office (Docs/Word, Sheets/Excel, Slides/PowerPoint).
Quyền lợi
Competitive base salary and performance-based bonus.
Salary range: 15,000,000 - 17,000,000/month (gross)
Comprehensive health insurance and annual leave entitlements.
Professional development and international career growth opportunities.
Annual increment and company-wide team events.
Participate in the company's fitness and sports clubs
Social insurance and health insurance provided in accordance with Vietnam regulations
Birthday gifts and leave, wedding/funeral support, year-end party, summer holiday, monthly bonding day, etc.
Work in a creative, young, and dynamic environment
Eligible to attend one course on Prep upon becoming an official employee
Working location: No. 34 Láng Hạ, Đống Đa, Hà Nội
Working time: Monday - Friday (40hrs/week)
Bảo hiểm xã hội, Bảo hiểm sức khỏe, Team building, Du lịch hàng năm, Thưởng tháng 13, Thưởng hiệu quả làm việc
Thông tin khác
Thời gian làm việc
Thứ 2 - Thứ 6 (từ 08:00 đến 17:00)
Thông tin chung