Senior Property Manager

The incumbent will be expected to perform day to day professional property management and operational activities including working directly with Tenants to ensure that they are satisfied with the service provided, accounting and budgets control, and most importantly representing the company and brand. Weekends and evenings will be required from time to time, and there will be an on-call component to deal with any immediate emergencies.
*Building Operation:
• Maintain owner relationship and satisfaction through appropriate communication (visual, written and oral);
• Maintain tenant contacts and satisfaction through appropriate communication (visual, written and oral);
• Ensure effective communications with residents and clients, in a timely and diligent manor;
• Administer and ensure compliance of the terms of all tenant leases;
• Recommend rental levels by being familiar with marketplace and recommending to owner input on pricing;
• Responsible for promoting the leasing of vacant spaces with leasing team, including monitoring efforts of leasing team responsible for same;
• Develop and maintain Tenant Manual;
• Work closely and build good relationship with tenants and the landlord;
• Manage electronic data and emails and ensure all client files are updated;
• Reporting - regular and extraordinary reporting including but not limited to: review of property management monthly financial, leasing and marketing reports to ensure accuracy; and review and analysis of variances in the operating, leasing and marketing budgets;
• Liaise with Senior Purchaser to purchase necessary materials, equipment, or other resources for the Building;
• Allocate physical resources within organizations of BMO;
• Conduct employee training programs;
• Develop organizational goals or objectives of BMO;
*Budgeting:
• Prepare and submit annual operating and capital budgets for owner approval, including comments and assumptions for same;
• Approve payables and establish priorities of payment when necessary;
• Review monthly financials and prepare comments for owners, recommend corrective action as necessary;
• Review receivables and contact tenants to collect rents in arrears in accordance with collection guidelines;
• Monitor real estate taxes and assessed valuations to assure proper levels of taxation;
• Control expense commitments and develop expenditure procedures to adhere to budget guidelines;
• Develop, implement and monitor budgets and financial planning.
* Maintenance of Deutsches Building:
• Develop and maintain building procedures and supervise building operations, utilizing building staff as appropriate;
• Develop and implement plans and procedures for property security;
• Conduct property inspections;
• Develop and maintain long range Building Improvement plans (rehab/modernization), including maintaining knowledge on competing properties;
• Supervise, train and monitor all staff, including Security, Janitors, administration, operations and other vendor staff and work with the chief engineer to ensure operational sound practices are in place:
• Obtain all repairs and maintenance matters are progressed correctly and best quotes obtains.
* Service Contractors and Suppliers:
• Negotiate with vendors for cost effective equipment and services including, but not limited to maintenance contracts, and supplies:
• Review and Ensure the compliance and enforcement of Contracts/Agreements while implementation or renewal stage, recommend any change/amendment to the Company in regard of elimination of potential risk or inefficiency;
• Liaise or discuss with Chief Engineer in regard of technical matters including the technology specifications or technical requirements for contract signing/renewal, maintenance or purchasing activities/purposes;
• Ensure that adequate inventories of operating and maintenance supplies are on hand;
• Develop, implement and monitor standard operating procedures for all staff and contractors;
• Instructing contractors for works of minor repair, maintenance and supervision of works.
*General activities:
• Supervise all on-site personnel;
• Possible supervision of construction management projects as required;
• Support other activities with your specialized skills, experience and teamwork
• Prepare weekly / monthly reports
• Government contacts and liaisons
• Dealing with email & telephone enquiries from contractors, sub-contractors and clients