Senior QC Engineer

ABOUT THE ROLE
Crossian is a high-growth technology-driven e-commerce business. Behind our success is our people. As a start-up formed in 2020, we have created a fast-paced and dynamic environment, enabling our people to reach a cumulative average growth rate of over 900% in just under 4 years. Our mission now is to build direct-to-consumer brands and increase customer LTV.
We are seeking a Senior QC Engineer to join our Technology Innovations CoE. This role is pivotal in building a quality mindset across the organization and establishing robust quality processes. You will work under the supervision of the Engineering Manager and Tech Leaders, with guidance from our CTO. Operating within a dynamic, Agile, tech-startup environment, you'll collaborate closely with our Scrum team to ensure that quality is integrated into every stage of the software development lifecycle.
Our aim is to build a comprehensive DTC/eCommerce Platform featuring solutions for Storefront, Payment Gateway, Inventory, Catalogs, Logistics, Marketing Insights, CRM, and more:
- Develop a Storefront solution.
- Centralize payment gateways for managing transactions and post-payment processes (e.g., refunds, chargebacks, claims, inquiries).
- Integrate various third-party services to operate a complete supply-chain system, including inventory, catalogs, logistics tracking, and more.
- Convert raw data from marketing campaigns, transactions, user behavior, etc., into valuable insights for business operations.
- Plus, numerous other opportunities await your input.
As a Senior QC Engineer, you will not just be a tester but a leader who empowers the Scrum team to take ownership of product quality. You will leverage your strong hands-on experience in both manual and automated testing to help the team build effective test cases, guide and assign testing tasks, and minimize the need for a team of QC/testers by fostering a culture of quality and accountability.
WHAT YOU WILL DO
Build Quality Mindset:
- Promote a culture where quality is a shared responsibility among all team members.
- Encourage developers to take ownership of the quality of their code and features.
- Lead by example in demonstrating best practices in quality assurance.
Develop Quality Processes:
- Design and implement quality assurance processes that align with Agile methodologies.
- Establish guidelines and standards for testing procedures and documentation.
- Continuously assess and improve QA processes to enhance efficiency and effectiveness.
Hands-On Testing Expertise:
- Perform manual and automated testing of web front-end and back-end systems.
- Utilize your coding skills to develop and maintain automated test scripts.
- Ensure comprehensive test coverage throughout the development lifecycle.
Collaborate with Development Teams:
- Work closely with developers to integrate testing into the development process.
- Assist in writing testable code and advise on best practices.
- Participate in code reviews to provide quality-related feedback.
Test Case Development and Management:
- Help the team build detailed test cases and scenarios based on requirements and user stories.
- Assign testing tasks to team members and monitor progress.
- Ensure that all test cases are maintained and updated as needed.
Mentorship and Guidance:
- Provide training and mentorship to team members on quality assurance methodologies.
- Offer guidance on both manual and automated testing techniques.
- Foster an environment of continuous learning and improvement.
Defect Management and Resolution:
- Identify, document, and track software defects.
- Collaborate with developers to resolve issues promptly.
- Analyze defect patterns to identify areas for improvement.
Process Improvement:
- Proactively suggest enhancements to existing QA processes and tools.
- Stay updated on the latest industry trends and incorporate best practices.
- Evaluate new testing tools and technologies for potential adoption.