Senior Quality Control Digital Product Services

Job purpose:

• Doing as Digital Products Quality Control on online trading products including Web trading, Mobile Trading in Securities field.
• Use test tools to create and execute detailed test cases/scripts before go- live and launching.
• Coordinate with the programming team in fixing bugs and reporting details to the Project Manager or other stakeholders depending on the project.
• Design test cases for software based on project requirements, make testing reports, manage documents related to testing activities.
• Create testing guidelines and standards.
• Propose solutions to fix bugs and avoid bugs.
• Closely cooperate with the Developer team in testing activities. Support the related department to use online trading products conveniently.
• Coordinate with IT department and vendors to implementation the online trading products.
• Operating, maintaining the online trading products in a stable manner.
• All KPIs and detailed scope of work will be assigned by Head of E-commerce Services 's department;
• Implement the arising work by the Head of department.

Responsibilities

Maintain trading platforms

• Manage, operate, monitor the stability of the Online Platforms.
• Maintain system daily operations & give advise to any issue occurred.

Develop trading platforms

• Enhance online platforms more friendly and convenient to users
• Share/assign tasks on update packages as well as supervise work of assignees and keep them up-to-date with their work with the aim that shared tasks are completed as per plan.

Incident Management

• Manage incident to track tickets, follow the resolution and related papers/reports.
• Propose solutions to fix bugs and avoid bugs.

Digital Product reports/ documents

• Supply reports within enough data on time.
• Make the documents to align with Change Management related to fix bugs, enhancement, new products.

• University degree in Computer Science, Engineering or related fields (Major in Economics/Finance/Banking/ is advantage).
• Have good knowledge of all functions and aspects of the product.
• Proficient in using measuring tools and analyzing results.
• At least 3 years of experience in software product testing.
• Have basic knowledge of computers, basic office software, software installation, internet usage.
• Good knowledge of stock market is advantage.
• Know how to use bug tracking tools.
• Have programming knowledge: SQL, HTML, CSS

Competences:

• Knowledge - Understanding of professional expertise
• Knowledge - Fair English
• Analytical, problem-solving and decision-making skills
• Relationship building skills
• Skill - Change management skills
• Skill - Result-oriented thinking
• Skill - Teamwork skills
• Skill - Organizational and time management skills
• Skill - Self-study, self-improvement
• Skill - Working in high pressure environment
• Attitude - Meticulous, careful
• Attitude - Sharp
• Attitude - Persistent

• Attractive compensation package
• 13th salary and performance bonus, rewards for achievements, initiatives and good deeds
• Meal & Parking allowances
• Periodic medical checkup, Health/Social Insurances & Private care Insurance (Generali)
• Professional working environment
• 16 days annual leaves, working from Monday - to Friday