Senior Quality Team LeaderCoherent Services Vietnam Limited Liability Company

BASIC FUNCTION OF THE JOB:
• Responsible for Quality functions for designated manufacturing site. Escalation path for quality related risk assessments and decision making.
• Maintain the system and continually improve its effectiveness to enhance customer satisfaction and business performance.
• Provide product and service that meets customer and applicable regulatory requirements to support our business.
• Lead team to solve quality issues.
1. PRODUCT QUALITY CONTROL
Lead various teams, includes but not limits to: QE, IPQC, Testing/Reliability, Green compliance, FAI.
Ensure quality products and services delivered to customers with the most cost efficiency, fully customer satisfaction, and rule/ regulatory compliance.
Understand sufficiently and correctly products, customer quality requirements.
Coordinate with customers and Coherent oversea colleagues, and Handle customer complaint.
Deploy quality management system and quality tools to ensure quality meet customer expectation.
Respond quickly and accurately to customers.
2. SUPERVISION, MANAGEMENT & LEADERSHIP
Ensure your team is staffed, motivated, inspired, engaged, and empowered to deliver a high and sustainable performance level in an ever-changing environment at a cost level the organization can sustain and reflects market realities.
Ensure you have the right people in the right jobs, by consistently using proper interview and selection techniques and methodologies throughout your organization.
Ensure a learning environment is in place and your team is trained and developed to consistently achieve your organization's expectations in both the short and long terms.