Senior Sales Manager (MICE)

1) SCOPE OF WORKS:
• Monitor, plan and execute effective business activities to customers.
• Effectively manage customer outreach strategies.
• Effectively manage the preparation, connect and coordination with other department to bring the best service to customers using Meeting - Event services at the hotel.
• Responsible for revenue, expenses and realistic forecasts to DOSM.
• Report to DOSM
2) DUTIES AND RESPONSIBILITIES
• Achieves budgeted goals by executing sales activities within the assigned market segments.
• Development of annual sales targets with DOSM.
• Maintains effective correspondence between clients, Hotels, Area Support Office etc.
• Develops data and recommends programs to meet client's needs.
• Maintain & develops the relationship with customer.
• Prepares proposals with the DOSM to maximize profit.
• Perform customer outreach activities including: Tele-sales, Sales Call, and Meeting with customer.
• Connect with CSO (Center Sales Office) to develop the business and get support from CSO for Meeting & Event
• Increases sales volumes and profitability by assisting in developing and executing projects for assigned market segments.
• Sales Strategy and Delivery:
 Conducts regular meetings with the DOSM to set objectives and to ensure that action plans are in place for the Region or designated area/market segment.
 Identifies new business opportunities or strategies and shares with the DOSM.
 Create and drive new sales plans when applicable within market segment.
 Achieves overall Sales targets for specific market segments.
 Implements strategies to facilitate market penetration for increased national and international production to meet increasing demands reflecting in the change and growth of the Company.
 Conducts client inspections to secure business or confirm new business.
 Increases sales volumes and profitability by formulating and executing projects for all market segments for the Region.
 Reviews market analysis to determine client needs, occupancy potential, desired and competitive rates etc.
 Drive and maintain overall sales to gain new business development opportunities and monitor completion of pro-active sales activities and projects.