Job Description
- Provide Salesforce technology expertise for solution design and technical implementation
- Independently deliver high-quality and well-documented code
- Software design, code, unit test, and code review iterative improvements to the platform.
- Master the Salesforce development process, culture, and codebase, in order to improve it.
- Understand the ins and outs of complex technology environments and know how to optimize solutions for efficiency and simplicity.
- Stay in tune with latest Salesforce technology updates, changes, community, and roadmap(s)
- Support existing environment including functional enhancements and issue resolution
Requirements
- Experience: 3+ years of hands-on experience in Salesforce Development, with at least 1.5 years focused on Service Cloud
- Technical Proficiency: Deep understanding of Apex and LWC. Integrate between Salesforce and other systems/platforms. Basic understanding of using AI.
- Expertise in Service Cloud specific tools: Enhanced Chat, Case Routing, Service Process Automation, Flows.
- Good at communication English (Verbal & Written)
- Must be comfortable explaining technical logic to non-technical international stakeholders.
- DevOps: Experience with Git, SFDX, and CI/CD pipelines (Copado, Gearset, or Azure DevOps).
- Experience with git source control and collaboration tools such as JIRA, Confluence, Slack
- Salesforce Certifications are a plus (Administrator / Developer / Service Cloud Consultant... )
Benefits
At SmartOSC, we offer the best to your values:
- Attractive salary package
- Salary review twice a year
- Flexible working hour
- Premium health care
- Working in One of the largest digital transformation agencies - A professional English environment
- Free English, Japanese, and professional training packages
- Firm's Certified Qualifications Sponsorship for career development
- Annual company trip inside or outside Vietnam
- Other fun activities: happy hour, quarterly team building, football club, yoga club, swimming club, charity activities, etc.
- Free entertainment parties: Birthday party, Anniversary party, Sum-up Party, Year-End Party, etc.
Note: By submitting your resume for this position, you acknowledge and consent that the Company may collect, use, store, disclose (where necessary), and otherwise process your personal data for recruitment-related purposes, including evaluating your application, communicating with you, and making hiring decisions. Your personal data may be shared with relevant third parties involved in the recruitment process on a need-to-know basis. You acknowledge and consent that the Company shall retain your personal data for as long as necessary to fulfill the above purposes or to comply with applicable legal obligations. Where permitted by applicable law, you may submit a written request for the deletion of your personal data.