(Senior) Technical Service EngineerVietnam Lubricants And Chemical Joint Stock Corporation
Nơi làm việc: Hồ Chí Minh, Điện Biên
Ngành nghề: Tư vấn/ Chăm sóc khách hàng, Điện - Điện tử - Điện lạnh, Kỹ thuật, Ô tô - Xe máy, Cơ khí chế tạo / Điện / Điện tử / Tự động hóa, Cơ khí - Chế tạo
Lương: Thỏa thuận
Hình thức: Toàn thời gian
Ngày đăng: 12/09/2024
Hạn nộp: 14/10/2024
Mô tả công việc
1. New Customer Development
Collaboration with sales team for new customers conversion
• Working with sales team to develop technical supporting plan for customer visits.
• Do presentation and convince new customers in term of products & services provided.
• Be able to analyse competitor's products and make technical comparison reports.
• Conduct field trial test onsite to prove MotulTech product's features & benefits. Total cost ownership development if required.
• Work close to product team and customer's engineering department to track oil test report and
2. Excellence Service Operation
• Comply to company compliances: code of conduct, company core values, operating procedure...
• Collaborate with sales and D-center to recommend accurate products or provide technical solution per application in time.
• Be able to provide the technical supports 24/7 if required at high professional level.
• Proactive to develop customers visit plan to monitor and check-up coolant health in period.
• Coolant and oil analysis at highly service commitment.
• Customer complaint handling on time in full (OTIF)
• Be able to collaborate D-Center and product team to develop comprehensive training material and organize training courses for sales forces and customers.
• Collaborate with sales team to develop technical packs for sales (POP, TCO, toolkit...)
3. Marketing Activity Supports
• Collaborate with technical manager and sales team to develop presentation and carry out MotulTech supports at seminar or workshop.
• Presents at exhibition or any MotulTech marketing activities if required.
Collaboration with sales team for new customers conversion
• Working with sales team to develop technical supporting plan for customer visits.
• Do presentation and convince new customers in term of products & services provided.
• Be able to analyse competitor's products and make technical comparison reports.
• Conduct field trial test onsite to prove MotulTech product's features & benefits. Total cost ownership development if required.
• Work close to product team and customer's engineering department to track oil test report and
2. Excellence Service Operation
• Comply to company compliances: code of conduct, company core values, operating procedure...
• Collaborate with sales and D-center to recommend accurate products or provide technical solution per application in time.
• Be able to provide the technical supports 24/7 if required at high professional level.
• Proactive to develop customers visit plan to monitor and check-up coolant health in period.
• Coolant and oil analysis at highly service commitment.
• Customer complaint handling on time in full (OTIF)
• Be able to collaborate D-Center and product team to develop comprehensive training material and organize training courses for sales forces and customers.
• Collaborate with sales team to develop technical packs for sales (POP, TCO, toolkit...)
3. Marketing Activity Supports
• Collaborate with technical manager and sales team to develop presentation and carry out MotulTech supports at seminar or workshop.
• Presents at exhibition or any MotulTech marketing activities if required.
Yêu cầu công việc
+ Bachelor of mechanical engineering or petroleum engineering also referred.
+ Minimum 3-year experience of technical service in industrial oil and metal working fluids or strong experience of maintenance field in metal working environment would be referred.
+ Able to design and implement technical service program on time in full.
+ Able to read and understand technical documents of lubricants and mechanical industry in English.
+ Proven ability to understand product specifications and solution mindset.
+ Practical experience to develop training material and do presentation on stage.
+ Be able to collaborate to drive oriented-result efficiency.
+ Technical knowledge and customer service mindset required.
+ Good written and spoken in English. Able to communicate in Japanese would be advantaged.
+ Good listening, communication, negotiation and presentation skills.
+ Good Microsoft office (excel, ppt, docx...) for plan development and presentation.
+ Good teamwork and commitment spirit.
+ Oriented results mindset focus.
+ Highly responsible person, mature attitude and willing to learn.
+ Willing to travel if required.
+ Minimum 3-year experience of technical service in industrial oil and metal working fluids or strong experience of maintenance field in metal working environment would be referred.
+ Able to design and implement technical service program on time in full.
+ Able to read and understand technical documents of lubricants and mechanical industry in English.
+ Proven ability to understand product specifications and solution mindset.
+ Practical experience to develop training material and do presentation on stage.
+ Be able to collaborate to drive oriented-result efficiency.
+ Technical knowledge and customer service mindset required.
+ Good written and spoken in English. Able to communicate in Japanese would be advantaged.
+ Good listening, communication, negotiation and presentation skills.
+ Good Microsoft office (excel, ppt, docx...) for plan development and presentation.
+ Good teamwork and commitment spirit.
+ Oriented results mindset focus.
+ Highly responsible person, mature attitude and willing to learn.
+ Willing to travel if required.
Quyền lợi được hưởng
Thưởng
Bonus
Chăm sóc sức khoẻ
Health Care
Đào tạo
Training
Bonus
Chăm sóc sức khoẻ
Health Care
Đào tạo
Training
Giới thiệu công ty
Vietnam Lubricants And Chemical Joint Stock Corporation việc làm
Pearl Plaza building, 29th Fl, 561A, Dien Bien Phu, Ward 25, Binh Thanh District, Ho Chi Minh City, Vietnam.
Quy mô: Từ 101 - 500 nhân viên
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Vị trí (Senior) Technical Service Engineer do công ty Vietnam Lubricants And Chemical Joint Stock Corporation tuyển dụng tại Hồ Chí Minh, Điện Biên, Joboko tự động tổng hợp mức lương Thỏa thuận, tìm thêm việc làm về (Senior) Technical Service Engineer hoặc công ty Vietnam Lubricants And Chemical Joint Stock Corporation ở các link phía trên
Giới thiệu công ty
Vietnam Lubricants And Chemical Joint Stock Corporation việc làm
Pearl Plaza building, 29th Fl, 561A, Dien Bien Phu, Ward 25, Binh Thanh District, Ho Chi Minh City, Vietnam.
Quy mô: Từ 101 - 500 nhân viên