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Senior Technical Service Enginer (HA Noi)
CÔNG TY CỔ PHẦN DẦU NHỚT VÀ HÓA CHẤT VIỆT NAM (MOTUL - VILUBE)
Mô tả công việc
New Customer Development (Key Accounts Conversion)
• Working with sales team to develop technical supporting plan for customer visits.
• Develop presentation and convince new customers regarding products & services provided.
• Be able to analyze lube properties and offer technical comparison reports.
• Conduct field trial test onsite to prove company product performance. Total cost ownership development if required.
• Work close to related teams (Sales, Product team, RnD) and customer's engineering department to track oil test report and implement the result of field test.
Excellent Service Operation
• Comply to company compliances: code of conduct, company core values, operating procedure...
• Be able to identify customer's expectation and application requirement in lubricant industry, and/or delivery right technical solution per application in time.
• Be able to provide the technical supports 24/7 if any at professional level.
• Be able to develop field trial, carry out and evaluate the product performance efficiency
• Onsite oil check and analysis with valuable recommendation at highly service commitment.
• Customer complaint handling on time in full (OTIF), test report development required.
• Be able to collaborate with RnD | Product team to develop comprehensive technical materials for technical supports and business development (training material, product features & benefits...).
• Proactive develop technical supporting packs for sales (POP, TCO, toolkit...)
• Be able to deliver comprehensive technical & products training for internal & external customers
Marketing Activity Supports
• Data analysis: Collect relevant data to support business decisions related to lubricant industry and market trends.
• Sale toolkit development: able to develop technical initiatives tool/app to support sales development such as product recommendation, value selling application...
• Training and development: support with the organization and execution of workshops to enhance understanding and develop employees' skills relevant to technical & products.
• Be present at Industrial exhibitions if technical relevant.
• Good relationship development with 3rd parties for oil analysis.
• Working with sales team to develop technical supporting plan for customer visits.
• Develop presentation and convince new customers regarding products & services provided.
• Be able to analyze lube properties and offer technical comparison reports.
• Conduct field trial test onsite to prove company product performance. Total cost ownership development if required.
• Work close to related teams (Sales, Product team, RnD) and customer's engineering department to track oil test report and implement the result of field test.
Excellent Service Operation
• Comply to company compliances: code of conduct, company core values, operating procedure...
• Be able to identify customer's expectation and application requirement in lubricant industry, and/or delivery right technical solution per application in time.
• Be able to provide the technical supports 24/7 if any at professional level.
• Be able to develop field trial, carry out and evaluate the product performance efficiency
• Onsite oil check and analysis with valuable recommendation at highly service commitment.
• Customer complaint handling on time in full (OTIF), test report development required.
• Be able to collaborate with RnD | Product team to develop comprehensive technical materials for technical supports and business development (training material, product features & benefits...).
• Proactive develop technical supporting packs for sales (POP, TCO, toolkit...)
• Be able to deliver comprehensive technical & products training for internal & external customers
Marketing Activity Supports
• Data analysis: Collect relevant data to support business decisions related to lubricant industry and market trends.
• Sale toolkit development: able to develop technical initiatives tool/app to support sales development such as product recommendation, value selling application...
• Training and development: support with the organization and execution of workshops to enhance understanding and develop employees' skills relevant to technical & products.
• Be present at Industrial exhibitions if technical relevant.
• Good relationship development with 3rd parties for oil analysis.
Yêu cầu
• At least 5 years of technical service experience in industrial oils, and strong knowledge of maintenance fluids would be referred.
• Min Bachelor of Petroleum Engineering required and familiar with culture of international organization.
• Able to design and implement technical service program on time in full. Focus on customer centricity and business efficiency
• Able to read and understand technical documents of lubricants and equipment in English
• Proven ability to understand lubricant specifications and solution mindset
• Strong practice experience and confidence to execute presentation on stage as lubricant expert.
• Customer service and oriented-result mindset required
• Strong analytical and problem-solving abilities.
• Excellent verbal and written communication skills
• Ability to work collaboratively with cross-functional teams.
• Good Microsoft office (ppt, excel, word...)
• High responsibility, mature attitude required
• English in communication
• Min Bachelor of Petroleum Engineering required and familiar with culture of international organization.
• Able to design and implement technical service program on time in full. Focus on customer centricity and business efficiency
• Able to read and understand technical documents of lubricants and equipment in English
• Proven ability to understand lubricant specifications and solution mindset
• Strong practice experience and confidence to execute presentation on stage as lubricant expert.
• Customer service and oriented-result mindset required
• Strong analytical and problem-solving abilities.
• Excellent verbal and written communication skills
• Ability to work collaboratively with cross-functional teams.
• Good Microsoft office (ppt, excel, word...)
• High responsibility, mature attitude required
• English in communication
Quyền lợi
Thưởng
Bonus
Chăm sóc sức khoẻ
Health Care
Đào tạo
Training
Bonus
Chăm sóc sức khoẻ
Health Care
Đào tạo
Training
Thông tin khác
NGÀY ĐĂNG
[protected info]
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Kinh Doanh > Bán Hàng Kỹ Thuật
KỸ NĂNG
Petroleum, Industrial Engineer, Lubrication, Technical Sales Support
LĨNH VỰC
Khai khoáng/Dầu khí
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Bất kỳ
SỐ NĂM KINH NGHIỆM TỐI THIỂU
Không yêu cầu
QUỐC TỊCH
Không hiển thị
Xem thêm
[protected info]
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Kinh Doanh > Bán Hàng Kỹ Thuật
KỸ NĂNG
Petroleum, Industrial Engineer, Lubrication, Technical Sales Support
LĨNH VỰC
Khai khoáng/Dầu khí
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Bất kỳ
SỐ NĂM KINH NGHIỆM TỐI THIỂU
Không yêu cầu
QUỐC TỊCH
Không hiển thị
Xem thêm
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Vị trí Senior Technical Service Enginer (HA Noi) do công ty CÔNG TY CỔ PHẦN DẦU NHỚT VÀ HÓA CHẤT VIỆT NAM (MOTUL - VILUBE) tuyển dụng tại Hà Nội, Joboko tự động tổng hợp mức lương Thương lượng, tìm thêm việc làm về Senior Technical Service Enginer (HA Noi) hoặc công ty CÔNG TY CỔ PHẦN DẦU NHỚT VÀ HÓA CHẤT VIỆT NAM (MOTUL - VILUBE) ở các link phía trên
Giới thiệu công ty
CÔNG TY CỔ PHẦN DẦU NHỚT VÀ HÓA CHẤT VIỆT NAM (MOTUL - VILUBE)
Địa chỉ: Tầng 29 Pearl Plaza, 561A Điện Biên Phủ, Phường 25, Quận Bình Thạnh, TPHCM
Quy mô: Từ 101 - 500 nhân viên