Senior Technical Service Enginer (HA Noi)
CÔNG TY CỔ PHẦN DẦU NHỚT VÀ HÓA CHẤT VIỆT NAM (MOTUL - VILUBE)
Địa điểm làm việc: Hà Nội
Hết hạn: Còn 8 ngày
- Chi tiết công việc
- Giới thiệu công ty
Thu nhập: Thương lượng
Loại hình: Toàn thời gian
Chức vụ: Nhân viên
Kinh nghiệm: 5 năm
Mô tả công việc
New Customer Development (Key Accounts Conversion)
• Working with sales team to develop technical supporting plan for customer visits.
• Develop presentation and convince new customers regarding products & services provided.
• Be able to analyze lube properties and offer technical comparison reports.
• Conduct field trial test onsite to prove company product performance. Total cost ownership development if required.
• Work close to related teams (Sales, Product team, RnD) and customer's engineering department to track oil test report and implement the result of field test.
Excellent Service Operation
• Comply to company compliances: code of conduct, company core values, operating procedure...
• Be able to identify customer's expectation and application requirement in lubricant industry, and/or delivery right technical solution per application in time.
• Be able to provide the technical supports 24/7 if any at professional level.
• Be able to develop field trial, carry out and evaluate the product performance efficiency
• Onsite oil check and analysis with valuable recommendation at highly service commitment.
• Customer complaint handling on time in full (OTIF), test report development required.
• Be able to collaborate with RnD | Product team to develop comprehensive technical materials for technical supports and business development (training material, product features & benefits...).
• Proactive develop technical supporting packs for sales (POP, TCO, toolkit...)
• Be able to deliver comprehensive technical & products training for internal & external customers
Marketing Activity Supports
• Data analysis: Collect relevant data to support business decisions related to lubricant industry and market trends.
• Sale toolkit development: able to develop technical initiatives tool/app to support sales development such as product recommendation, value selling application...
• Training and development: support with the organization and execution of workshops to enhance understanding and develop employees' skills relevant to technical & products.
• Be present at Industrial exhibitions if technical relevant.
• Good relationship development with 3rd parties for oil analysis.
• Working with sales team to develop technical supporting plan for customer visits.
• Develop presentation and convince new customers regarding products & services provided.
• Be able to analyze lube properties and offer technical comparison reports.
• Conduct field trial test onsite to prove company product performance. Total cost ownership development if required.
• Work close to related teams (Sales, Product team, RnD) and customer's engineering department to track oil test report and implement the result of field test.
Excellent Service Operation
• Comply to company compliances: code of conduct, company core values, operating procedure...
• Be able to identify customer's expectation and application requirement in lubricant industry, and/or delivery right technical solution per application in time.
• Be able to provide the technical supports 24/7 if any at professional level.
• Be able to develop field trial, carry out and evaluate the product performance efficiency
• Onsite oil check and analysis with valuable recommendation at highly service commitment.
• Customer complaint handling on time in full (OTIF), test report development required.
• Be able to collaborate with RnD | Product team to develop comprehensive technical materials for technical supports and business development (training material, product features & benefits...).
• Proactive develop technical supporting packs for sales (POP, TCO, toolkit...)
• Be able to deliver comprehensive technical & products training for internal & external customers
Marketing Activity Supports
• Data analysis: Collect relevant data to support business decisions related to lubricant industry and market trends.
• Sale toolkit development: able to develop technical initiatives tool/app to support sales development such as product recommendation, value selling application...
• Training and development: support with the organization and execution of workshops to enhance understanding and develop employees' skills relevant to technical & products.
• Be present at Industrial exhibitions if technical relevant.
• Good relationship development with 3rd parties for oil analysis.
Yêu cầu
• At least 5 years of technical service experience in industrial oils, and strong knowledge of maintenance fluids would be referred.
• Min Bachelor of Petroleum Engineering required and familiar with culture of international organization.
• Able to design and implement technical service program on time in full. Focus on customer centricity and business efficiency
• Able to read and understand technical documents of lubricants and equipment in English
• Proven ability to understand lubricant specifications and solution mindset
• Strong practice experience and confidence to execute presentation on stage as lubricant expert.
• Customer service and oriented-result mindset required
• Strong analytical and problem-solving abilities.
• Excellent verbal and written communication skills
• Ability to work collaboratively with cross-functional teams.
• Good Microsoft office (ppt, excel, word...)
• High responsibility, mature attitude required
• English in communication
• Min Bachelor of Petroleum Engineering required and familiar with culture of international organization.
• Able to design and implement technical service program on time in full. Focus on customer centricity and business efficiency
• Able to read and understand technical documents of lubricants and equipment in English
• Proven ability to understand lubricant specifications and solution mindset
• Strong practice experience and confidence to execute presentation on stage as lubricant expert.
• Customer service and oriented-result mindset required
• Strong analytical and problem-solving abilities.
• Excellent verbal and written communication skills
• Ability to work collaboratively with cross-functional teams.
• Good Microsoft office (ppt, excel, word...)
• High responsibility, mature attitude required
• English in communication
Quyền lợi
Thưởng
Bonus
Chăm sóc sức khoẻ
Health Care
Đào tạo
Training
Thông tin khác
NGÀY ĐĂNG
[protected info]
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Kinh Doanh > Bán Hàng Kỹ Thuật
KỸ NĂNG
Petroleum, Industrial Engineer, Lubrication, Technical Sales Support
LĨNH VỰC
Khai khoáng/Dầu khí
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Bất kỳ
SỐ NĂM KINH NGHIỆM TỐI THIỂU
Không yêu cầu
QUỐC TỊCH
Không hiển thị
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Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 05/04/2025
Giới thiệu công ty
Xem trang công ty
Địa chỉ:1201A Tầng 12 Ruby Plaza, 44 Lê Ngọc Hân, Phường Phạm Đình Hổ, Quận Hai Bà Trưng, Hà Nội Điện thoại: 024 3632 1942 - 0917 346 810 Website: Hơn 20 năm hoạt động trong lĩnh vực sản xuất và cung cấp dầu nhớt phục vụ công nghiệp và dân dụng
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Từ 101 - 500 nhân viên
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Công ty TNHH Thương mại và Thực phẩm Sao Việt
9.5 - 12 triệu
Còn 13 ngày
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hỗ trợ doanh nghiệp
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