Senior Uac & Claim Coordinator

Mô tả Công việc
Summary Position: The UAC and Claim Coordinator is responsible for handling Uncleared and Abandoned Cargo (UAC) Containers, Cargo Claim Handling, Sanction Check of Booking Release.
Responsibilities
1. Handling UAC Containers
Follow up and determine long-standing containers based on the policy. Encourage and support Clients to take the containers.
Coordinate with Global UAC team, POD and POL to handle UAC containers and send weekly updates.
Investigate, provide solutions, and take necessary actions to release containers if confiscated or detained by authorities.
Oversee the process of re-exporting, abandoning, or disposing of UAC cargo.
Keep records of all communications for at least one year.
Provide detailed reports on accrued idling costs and recovery processes.
Ensure compliance with MSC procedures and local regulations.
2. Cargo Claim Handling
Handle incoming claims from customers, including necessary documentation.
Investigate claims thoroughly, coordinating with relevant stakeholders.
Maintain effective communication with clients, insurance companies, and internal departments.
Work towards resolving claims efficiently and mitigating losses.
Ensure compliance with company policies and legal requirements and maintain accurate records.
3. Sanction Check of Booking Release
Ensure bookings comply with international sanctions and trade regulations.
Conduct risk assessments for each booking.
Maintain accurate records of compliance checks.
Stay updated with changes in sanctions and trade regulations, provide training and awareness on compliance.