- Chi tiết công việc
- Giới thiệu công ty
Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc tương tự tại đây:
Role
Service Delivery Manager
Responsibilities
- Engage closely with our sales teams (Account Managers and Solutions Engineers) to develop strong customer relationships and grow the Cloudera Professional Services business
- Define, scope and sell our professional services portfolio
- Prepare Statements of Work or Change Orders for review by Cloudera legal and deal desk
- Lead the services engagement with our customers, acting as the single point of contact, coaching customer project managers in their Cloudera journey and managing overall engagement budget
- Plan out and forecast our resourcing profile, working with our resourcing function to assign the appropriately skilled resources to your customer engagements
- Implement the appropriate level of project governance to an engagement. Working directly with Customer to ensure alignment of Cloudera tasks/activities
- Work as a conduit between the Customer and other parts of Cloudera including Support and Engineering
Qualifications
- Several years experience in successfully managing project or engagement delivery, preferably within an enterprise software company or SaaS company
- Excellent experience in leading scoping, selling and delivering large scale, data driven projects
- Excellent customer relationship management experience including managing escalations, and participating in executive steering meetings
- Strong foundational knowledge of working within the IT domain
- Excellent knowledge of software implementation and project/program management methodologies
- Self-starter mentality and collaborative problem solver
- Strong verbal, written and presentation communication skills
- Excellent analytical skills
- Project Management related certifications
Number of Vacancies
1
Singapore
Nộp hồ sơ liên hệ
Công ty TNHH Thakral One
Giới thiệu công ty
Xem trang công ty
Incorporated in 1997, Thakral One (formerly known as Raffles Solutions) aims to bridge the gap between business and information technology in emerging markets by ensuring that its offerings are customized and the applications are well adapted to the needs and realities of these markets. The...
Incorporated in 1997, Thakral One (formerly known as Raffles Solutions) aims to bridge the gap between business and information technology in emerging markets by ensuring that its offerings are customized and the applications are well adapted to the needs and realities of these markets. The...
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