Service/ Waitress

Greet guests as soon as they enter the restaurant
Welcome them by saying "Hello, welcome to [restaurant name]"
Ask them how many people are in their group
Find a suitable table and seat your guests as soon as possible
Stay close to guests as they are sitting down and offer assistance for senior or disabled guests
Let your server know how many guests are seated at the table
Server takes over and greets guests
Server introduces themselves using their first name
Ask guests if they have ever been to the restaurant before. If this is their first time, let them know that you hope they enjoy their experience
Distribute menus to the guests and talk about the specials and promotions for the day
Ask guests what they'd like to drink and recommend appetizer items for them to try
Server should enter customer orders into the POS system and/or deliver order receipt to line cooks
Drinks should be provided as soon as possible. Typically 3 - 5 minutes after placing the order
Server takes orders for main course items, starting from the closest guest and moving around the table
Note down any special requests or allergy information from guests
Enter order information into the POS system and/or deliver order receipt to line cooks
Bring over the appetizers as soon as they are ready
Ensure that hot entree items are served hot, and cold items are served cold
Server should return to the table after 5 - 7 minutes and ask guests how they are enjoying their meal
Server should refill glasses if they are less than half full
Remove plates from guests who have finished eating
Server asks guests how they would like to pay
If guests are paying via card, the server brings over the card payment machine
Server should thank guests for dining as they are leaving
Wipe down tables and chairs as soon as guests leave
Read just chairs and prepare the table for the next group of guests