Showroom Sales Manager

The Showroom Sales Manager will be responsible for leading showroom sales, managing the sales and customer service teams, and ensuring a seamless customer experience. The role combines operational management, business development, and team leadership to achieve revenue targets and drive showroom growth.
Sales & Customer Experience
- Develop and execute sales strategies to achieve revenue targets through inbound and outbound lead generation.
- Provide interior design consulting and product recommendations to customers.
- Monitor customer preferences and adapt product offerings accordingly.
- Ensure exceptional customer service across all interactions.
Operations & Showroom Management
- Oversee day-to-day showroom operations, including staffing, scheduling, and maintenance.
- Ensure stock availability, proper merchandising, and showroom cleanliness.
- Manage pricing strategies, product placements, and promotions.
- Track sales performance and customer feedback to improve business outcomes.
Team Leadership & Training
- Hire, train, and motivate the sales and customer service team.
- Set performance targets and conduct regular performance reviews.
- Develop training programs on product knowledge, sales techniques, and customer engagement.
Marketing & Business Development
- Collaborate with marketing to plan in-store promotions, campaigns, and events.
- Build partnerships with designers, contractors, and real estate agents to drive showroom traffic.
Reporting & Analysis
- Monitor sales metrics, foot traffic, and conversion rates.
- Provide weekly and monthly reports on sales performance and market trends.
- Analyze customer insights to refine product selection, marketing, and sales strategies.