Software Quality Manager

Strategic Quality Leadership:
Develop and Implement Quality Strategy:
• Create a comprehensive Quality Assurance strategy that aligns with the company's objectives.
• Define quality goals and KPIs in collaboration with C-level executives.
• Establish quality standards and best practices across all development teams.
Consultation with Executive Leadership:
• Provide expert advice to the Engineering Manager and other executives on quality matters.
• Present regular reports on quality metrics, trends, and improvement plans.
Quality Process Development:
Establish Robust QA Processes:
• Design and implement QA/QC processes that integrate seamlessly with Agile methodologies.
• Develop guidelines and standards for testing procedures, documentation, and defect management.
• Continuously assess and refine QA processes to enhance efficiency and effectiveness.
Promote Quality Ownership:
• Encourage developers to take responsibility for the quality of their code and features.
• Lead initiatives to minimize the need for a separate QA/QC team by embedding quality practices within the development process.
Team Guidance and Mentorship:
Mentor Development Teams:
• Provide training and guidance on QA methodologies, tools, and best practices.
• Assist teams in developing effective test cases and executing tests.
• Promote the adoption of automation testing where appropriate.
Foster a Quality Mindset:
• Lead by example in demonstrating best practices in quality assurance.
• Cultivate an environment of continuous learning and improvement.
Quality Metrics and Reporting:
Define and Monitor Quality Metrics:
• Identify key quality indicators and establish monitoring processes.
• Analyze data to identify trends, risks, and areas for improvement.
Reporting:
• Prepare and present comprehensive quality reports to the executive team.
• Provide actionable insights to drive decision-making and strategic planning.
Collaboration with Development Teams:
Integrate QA into Development Lifecycle:
• Work closely with Scrum teams to ensure testing is integrated into each sprint.
• Participate in planning meetings to provide input on quality considerations.
• Collaborate with developers on testability and code quality.
Automation and Tools:
• Guide the selection and implementation of testing tools and automation frameworks.
• Encourage the use of automation to improve test coverage and efficiency.
Defect Management and Resolution:
Oversee Defect Lifecycle:
• Ensure timely identification, documentation, and resolution of defects.
• Collaborate with teams to prioritize and address issues based on impact.
Process Improvement:
• Analyze defect patterns to identify root causes.
• Implement corrective actions to prevent recurrence.
Compliance and Best Practices:
Stay Current with Industry Standards:
• Keep abreast of the latest QA trends, tools, and technologies.
• Ensure compliance with relevant industry standards and regulations.
Evaluate and Adopt New Technologies:
• Assess new testing tools and methodologies for potential adoption.
• Lead initiatives to incorporate best practices into the QA process.