Spa Therapist ( Thai Massage )

Job Purpose
Responsible for explain, recommend, performing directly Thai-style therapies
Primary Responsibilities
- Abilities to perform professional techniques & services according to standards with personalize service. To prepare clean and tidy treatment room before all guests booking.
- Ensure that all customers' needs with regards to spa services are attended to promptly and efficiently by having a continual surveillance of the respective areas in the Spa.
- To be fully aware of the daily bookings program and to keep updated of any changes with reception and to check the next day bookings at the end of that day shift, to make any preparations that may be necessary for the following day and set for appointment on time and provide services in a timely manner.
- To check and maintain product supplies at the beginning and end of each day. Maintains close scrutiny and stock check of all treatment supplies and to advise the Assistant Manager when stock needs reordering
- To always check guest comfort during the treatment by monitoring, air temperature, lighting and music level following the Spa setting ambiance procedure.
- To always report guests' comments or complaints to Senior/ Supervisor therapist and Director of Wellness & Kid's Experience as soon as convenient. If Senior/ Supervisor therapist and Director of Wellness & Kid's Experience is unavailable then guests' comments or complaints should be reported to the Duty Manager.
- Maintain neat and orderly work area consistent with high standards of facility.
- Assists with promoting new treatment and services.
- To respond to any changes in the Spa, Recreation or Kids club function as dictated by the Management or hotel and to complete any other assignment as designated by Director of Wellness & Kid's Experience